kitio.aiAdded Nov 5, 2026
SoundHound AI
PaidVoice-native AI agents for service, ordering and commerce
What is SoundHound AI?
SoundHound AI's OASYS platform builds voice-first AI agents for customer service, drive-thru ordering, front desk and IT or HR help desks. It is aimed at enterprise brands in automotive, restaurants, finance, healthcare and travel.
OASYS is described as an orchestrated agent system with rule-based actions, guardrails and optional human-assisted resolution. Agents can be deployed to any customer or employee touchpoint, digital or physical, and can be managed by customers themselves, built with AI, or run with SoundHound.
The homepage also announces SoundHound's acquisition of LivePerson, which it presents as creating a larger omnichannel conversational AI company. Use cases include contact centers, outbound calls, voice commerce and voice insights. No prices are published.
Features
- Voice-native agents
- Guardrails and rule-based actions
- Human-assisted resolution
- Drive-thru and front desk agents
- Testing and analytics
- Edge and cloud deployment
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Organization
SoundHound AI
🇺🇸 United States
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
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Pros and cons
Pros
- Built around voice from the start
- Covers many industries and channels
- Human handoff for hard cases
Cons
- No public pricing
- Enterprise sales process
- Little for small businesses
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Q&A
What is SoundHound AI?
SoundHound AI's OASYS platform builds voice-first AI agents for customer service, drive-thru ordering, front desk and IT or HR help desks. It is aimed at enterprise brands in automotive, restaurants, finance, healthcare and travel.
What can SoundHound's agents do?
Use cases listed include contact center support, drive-thru ordering, IT service desk, HR desk, outbound calls, front desk and voice commerce.
Can a person step in when the agent gets stuck?
Yes. The platform lists optional human-assisted resolution alongside guardrails and rule-based actions.
How much does SoundHound AI cost?
SoundHound AI is paid.
Is there a free version of SoundHound AI?
No. SoundHound AI is a paid tool.
What are the main features of SoundHound AI?
Voice-native agents, Guardrails and rule-based actions, Human-assisted resolution, Drive-thru and front desk agents, Testing and analytics, Edge and cloud deployment.
Who makes SoundHound AI?
SoundHound AI is made by SoundHound AI.
What are the best alternatives to SoundHound AI?
Popular alternatives include Teneo, Pypestream, Replicant.