kitio.aiTypewise vs Gleap
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Typewise starts at $99/mo and Gleap starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- End-to-end ticket resolution
- Nova AI operator
- Shared ticket inbox
- 3,500+ integrations
- MCP support
- Any-language replies
- Kai Support AI agent
- AI ticket investigation
- AI-drafted code fixes
- In-app bug reporting
- Session replay
- Roadmap and release notes
| Feature | Typewise | Gleap |
|---|---|---|
| Best for | AI agents that resolve support tickets end to end across channels | AI-native help desk that answers tickets and drafts code fixes |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $99/mo | See pricing page |
| Free plan | No, trial available | No, 7-day trial |
| Made by | Typewise | Gleap |
| Based in | Switzerland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Typewise starts at $99/mo and Gleap starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Starter
$99/mo
- 1 user included
- Email and chat
- $2 per resolution
- $20 AI Operator budget
Growth
$599/mo
- 5 users included
- All digital channels
- Volume rates down to $1
- $100 AI Operator budget
Business
$2,000/mo billed yearly
- Multi-brand workspaces
- Dedicated success consultant
- Custom integrations
Enterprise
Contact sales
- SSO included
- Custom DPA
- Unlimited workspaces
4 plans
Starter
$29/mo
- 1 seat and 1 project
- Live chat and inbox
- In-app bug reporting
- Gleap branding shown
Team
$149/mo
- Unlimited seats and projects
- Full AI agent team
- Help center and roadmap
- Custom agents
Pro
$299/mo
- Kai Voice
- LLM model choice
- SLA policies and SOC 2 report
- Higher API and MCP limits
Enterprise
From $999/mo
- Single sign-on
- AI pricing by agreement
- Contracts and invoicing
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Typewise
- Unresolved tickets cost nothing
- Agents can take actions, not just answer
- Large integration catalog
- Per-resolution fees on top of the plan
- Starter covers only email and chat
- Business tier is annual only
Gleap
- Unlimited seats from the Team plan
- Links support tickets to code fixes
- Bug reports with session replay
- Startup discount available
- No free plan
- AI resolutions billed on top of the plan
- Starter keeps Gleap branding
Which one should you choose?
Choose Typewise if you want:
- Unresolved tickets cost nothing
- Agents can take actions, not just answer
- Large integration catalog
Watch out: per-resolution fees on top of the plan.
Choose Gleap if you want:
- Unlimited seats from the Team plan
- Links support tickets to code fixes
- Bug reports with session replay
Watch out: no free plan.
Typewise vs Gleap FAQ
What is the difference between Typewise and Gleap?
Typewise: AI agents that resolve support tickets end to end across channels. Gleap: AI-native help desk that answers tickets and drafts code fixes. Both are customer support tools.
Is Typewise or Gleap cheaper?
Typewise starts at $99/mo and Gleap starts at See pricing page. Check both pricing pages for current plans.
Do Typewise and Gleap have free plans?
Typewise: No, trial available. Gleap: No, 7-day trial.
Who makes Typewise?
Typewise is made by Typewise, based in Switzerland.
Who makes Gleap?
Gleap is made by Gleap.
Which should I choose, Typewise or Gleap?
Choose Typewise if you value unresolved tickets cost nothing and agents can take actions, not just answer. Choose Gleap if you value unlimited seats from the team plan and links support tickets to code fixes.