kitio.aiZipchat vs Fineguide
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and Fineguide starts at $119/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- Multichannel AI assistants
- Built-in CRM and pipelines
- Shared team inbox
- Call scoring
- AI phone calls
- n8n automations
| Feature | Zipchat | Fineguide |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | AI-first CRM with chat assistants, shared inbox and AI phone calls |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $119/mo |
| Free plan | No, 7-day trial | Yes |
| Made by | Zipchat | Fineguide |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Zipchat starts at See pricing page and Fineguide starts at $119/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
4 plans
Free
Free
- 200 one-time credits
- You plus 1 teammate
- About 200 documents
Starter
$119/mo
- 3,000 credits a month
- You plus 3 teammates
- About 1,000 documents
- Email support
Business
$239/mo
- 8,000 credits a month
- You plus 5 teammates
- About 2,000 documents
- Priority support
Premium
$589/mo
- 25,000 credits a month
- You plus 10 teammates
- About 4,000 documents
- Dedicated support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Fineguide
- Chat, CRM and voice in one product
- CRM use doesn't consume credits
- Many messaging channels supported
- Free credits are one-time and don't renew
- Paid plans start well above $100
- Extra seats billed per person
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose Fineguide if you want:
- Chat, CRM and voice in one product
- CRM use doesn't consume credits
- Many messaging channels supported
Watch out: free credits are one-time and don't renew.
Zipchat vs Fineguide FAQ
What is the difference between Zipchat and Fineguide?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Fineguide: AI-first CRM with chat assistants, shared inbox and AI phone calls. Both are customer support tools.
Is Zipchat or Fineguide cheaper?
Zipchat starts at See pricing page and Fineguide starts at $119/mo. Check both pricing pages for current plans.
Do Zipchat and Fineguide have free plans?
Zipchat: No, 7-day trial. Fineguide: Yes.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes Fineguide?
Fineguide is made by Fineguide.
Which should I choose, Zipchat or Fineguide?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose Fineguide if you value chat, crm and voice in one product and crm use doesn't consume credits.