kitio.aiHello24 vs Fineguide
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Hello24 starts at See pricing page and Fineguide starts at $119/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- WhatsApp shop and checkout
- AI chatbot flows
- Broadcast campaigns
- Abandoned cart recovery
- Shopify and WooCommerce plugins
- Multichannel AI assistants
- Built-in CRM and pipelines
- Shared team inbox
- Call scoring
- AI phone calls
- n8n automations
| Feature | Hello24 | Fineguide |
|---|---|---|
| Best for | WhatsApp chatbot, commerce and marketing platform | AI-first CRM with chat assistants, shared inbox and AI phone calls |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | $119/mo |
| Free plan | No | Yes |
| Made by | Hello24 | Fineguide |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Hello24 starts at See pricing page and Fineguide starts at $119/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 200 one-time credits
- You plus 1 teammate
- About 200 documents
Starter
$119/mo
- 3,000 credits a month
- You plus 3 teammates
- About 1,000 documents
- Email support
Business
$239/mo
- 8,000 credits a month
- You plus 5 teammates
- About 2,000 documents
- Priority support
Premium
$589/mo
- 25,000 credits a month
- You plus 10 teammates
- About 4,000 documents
- Dedicated support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Hello24
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
- WhatsApp message charges are billed on top
- Only useful if customers use WhatsApp
- Public pricing is limited
Fineguide
- Chat, CRM and voice in one product
- CRM use doesn't consume credits
- Many messaging channels supported
- Free credits are one-time and don't renew
- Paid plans start well above $100
- Extra seats billed per person
Which one should you choose?
Choose Hello24 if you want:
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
Watch out: whatsapp message charges are billed on top.
Choose Fineguide if you want:
- Chat, CRM and voice in one product
- CRM use doesn't consume credits
- Many messaging channels supported
Watch out: free credits are one-time and don't renew.
Hello24 vs Fineguide FAQ
What is the difference between Hello24 and Fineguide?
Hello24: WhatsApp chatbot, commerce and marketing platform. Fineguide: AI-first CRM with chat assistants, shared inbox and AI phone calls. Both are customer support tools.
Is Hello24 or Fineguide cheaper?
Hello24 starts at See pricing page and Fineguide starts at $119/mo. Check both pricing pages for current plans.
Do Hello24 and Fineguide have free plans?
Hello24: No. Fineguide: Yes.
Who makes Hello24?
Hello24 is made by Hello24.
Who makes Fineguide?
Fineguide is made by Fineguide.
Which should I choose, Hello24 or Fineguide?
Choose Hello24 if you value official whatsapp business api access and sell and take payment inside the chat. Choose Fineguide if you value chat, crm and voice in one product and crm use doesn't consume credits.