kitio.aiSmartsupp vs Cloodot
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Smartsupp starts at See pricing page and Cloodot starts at $60/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Mira AI agent
- AI reply assistant with translation
- Multichannel inbox
- Chatbot flows
- MCP and API access
- Mobile SDK
- Unified omnichannel inbox
- AI support and sales agent
- Agent copilot
- Workflows and skills
- Broadcast campaigns
- Analytics
| Feature | Smartsupp | Cloodot |
|---|---|---|
| Best for | Live chat and Mira AI shopping assistant for online stores | AI agent and shared inbox for WhatsApp, Instagram and web chat |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | $60/mo |
| Free plan | Yes | No, 7-day trial |
| Made by | Smartsupp | Cloodot |
| Based in | Czechia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Smartsupp starts at See pricing page and Cloodot starts at $60/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Free
Free
- 25 conversations per month
- Live chat, WhatsApp and Messenger
- 14-day chat history
Mira AI Agent
$16/mo billed yearly
- 100 conversations per month
- One website
- Handover to human agent
Solo
$17/mo billed yearly
- Email inbox connection
- Basic automated messages
- 50 AI reply assists per month
Plus
$25/mo billed yearly
- Automated chatbot workflows
- MCP and API access
- 250 AI reply assists per month
Expert
$83/mo billed yearly
- Premium support
- 500 AI reply assists per month
Ultimate
From $280/mo
- Custom limits and setup
- Dedicated account manager
- API and data exports
4 plans
Basic
$60/mo
- 1,000 incoming messages
- 2 active members
- 1 AI skillset
Starter
$149/mo
- 5,000 incoming messages
- 3 active members
- API access and integrations
Growth
$249/mo
- 12,000 incoming messages
- 5 active members
- 3 AI skillsets
Enterprise
Contact sales
- Custom message volume
- Audit logs on demand
- SLA-backed uptime
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smartsupp
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
- Human handover built in
- Free plan caps at 25 conversations a month
- AI agent is billed separately
- Listed prices assume annual billing
Cloodot
- Pre-trained setups for several industries
- One inbox for chat channels
- 7-day trial without a card on monthly billing
- Priced by incoming message volume
- Entry plan allows only two members
- API access starts on the Starter plan
Which one should you choose?
Choose Smartsupp if you want:
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
Watch out: free plan caps at 25 conversations a month.
Choose Cloodot if you want:
- Pre-trained setups for several industries
- One inbox for chat channels
- 7-day trial without a card on monthly billing
Watch out: priced by incoming message volume.
Smartsupp vs Cloodot FAQ
What is the difference between Smartsupp and Cloodot?
Smartsupp: Live chat and Mira AI shopping assistant for online stores. Cloodot: AI agent and shared inbox for WhatsApp, Instagram and web chat. Both are customer support tools.
Is Smartsupp or Cloodot cheaper?
Smartsupp starts at See pricing page and Cloodot starts at $60/mo. Check both pricing pages for current plans.
Do Smartsupp and Cloodot have free plans?
Smartsupp: Yes. Cloodot: No, 7-day trial.
Who makes Smartsupp?
Smartsupp is made by Smartsupp, based in Czechia.
Who makes Cloodot?
Cloodot is made by Cloodot.
Which should I choose, Smartsupp or Cloodot?
Choose Smartsupp if you value free plan includes chat, whatsapp and messenger and ai replies translate messages. Choose Cloodot if you value pre-trained setups for several industries and one inbox for chat channels.