kitio.aiMicrosoft Dynamics 365 vs UpBoard
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Microsoft Dynamics 365 starts at See pricing page and UpBoard starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Sales and customer service CRM
- Contact center
- Finance and supply chain ERP
- Built-in AI agents
- Custom agent building
- Microsoft 365 integration
- AI texting assistant
- Appointment booking in store hours
- Lead pipeline
- ADF lead import
- Automated follow-up texts
- Reminder texts
| Feature | Microsoft Dynamics 365 | UpBoard |
|---|---|---|
| Best for | Microsoft's CRM and ERP apps with built-in Copilot and agents | Texting CRM for car dealers with an AI assistant that books visits |
| Category | Sales | Sales |
| Pricing model | Free trial | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No, trial available | No |
| Made by | Microsoft | UpBoard |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Microsoft Dynamics 365 starts at See pricing page and UpBoard starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Microsoft Dynamics 365
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
- Licensing is complex
- Setup usually needs a partner
- Costs add up per user and per app
UpBoard
- Answers leads after hours
- Hands off pricing talks to people
- Nothing to install
- Only for car dealerships
- Pricing only by email
- Text-only, no AI voice calls
Which one should you choose?
Choose Microsoft Dynamics 365 if you want:
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
Watch out: licensing is complex.
Choose UpBoard if you want:
- Answers leads after hours
- Hands off pricing talks to people
- Nothing to install
Watch out: only for car dealerships.
Microsoft Dynamics 365 vs UpBoard FAQ
What is the difference between Microsoft Dynamics 365 and UpBoard?
Microsoft Dynamics 365: Microsoft's CRM and ERP apps with built-in Copilot and agents. UpBoard: Texting CRM for car dealers with an AI assistant that books visits. Both are sales tools.
Is Microsoft Dynamics 365 or UpBoard cheaper?
Microsoft Dynamics 365 starts at See pricing page and UpBoard starts at See pricing page. Check both pricing pages for current plans.
Do Microsoft Dynamics 365 and UpBoard have free plans?
Microsoft Dynamics 365: No, trial available. UpBoard: No.
Who makes Microsoft Dynamics 365?
Microsoft Dynamics 365 is made by Microsoft, based in United States.
Who makes UpBoard?
UpBoard is made by UpBoard.
Which should I choose, Microsoft Dynamics 365 or UpBoard?
Choose Microsoft Dynamics 365 if you value covers crm and erp in one family and tight microsoft 365 integration. Choose UpBoard if you value answers leads after hours and hands off pricing talks to people.