kitio.aiLiveChat vs Zipchat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Zipchat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
| Feature | LiveChat | Zipchat |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | AI agent for e-commerce sales and support on chat, WhatsApp and social |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | No, 7-day trial |
| Made by | Text | Zipchat |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and Zipchat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
LiveChat vs Zipchat FAQ
What is the difference between LiveChat and Zipchat?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Both are customer support tools.
Is LiveChat or Zipchat cheaper?
LiveChat starts at See pricing page and Zipchat starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and Zipchat have free plans?
LiveChat: No, 14-day trial. Zipchat: No, 7-day trial.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Zipchat?
Zipchat is made by Zipchat.
Which should I choose, LiveChat or Zipchat?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan.