kitio.aiLiveChat vs MxChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and MxChat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- WordPress plugin
- Trained on your pages
- Lead capture
- WooCommerce order lookup
- Pinecone support
- Agency licenses
| Feature | LiveChat | MxChat |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | WordPress plugin for AI support agents trained on your site |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | Yes |
| Made by | Text | MxChat |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
LiveChat starts at See pricing page and MxChat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
MxChat
- One-time payment for Pro
- Free version on WordPress.org
- Runs inside your own WordPress site
- Only works with WordPress
- Order lookup requires the Pro add-on
- Pro pricing not captured in evidence
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose MxChat if you want:
- One-time payment for Pro
- Free version on WordPress.org
- Runs inside your own WordPress site
Watch out: only works with wordpress.
LiveChat vs MxChat FAQ
What is the difference between LiveChat and MxChat?
LiveChat: Website live chat software with AI reply suggestions and chatbots. MxChat: WordPress plugin for AI support agents trained on your site. Both are customer support tools.
Is LiveChat or MxChat cheaper?
LiveChat starts at See pricing page and MxChat starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and MxChat have free plans?
LiveChat: No, 14-day trial. MxChat: Yes.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes MxChat?
MxChat is made by MxChat.
Which should I choose, LiveChat or MxChat?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose MxChat if you value one-time payment for pro and free version on wordpress.org.