kitio.aiZipchat vs MxChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and MxChat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- WordPress plugin
- Trained on your pages
- Lead capture
- WooCommerce order lookup
- Pinecone support
- Agency licenses
| Feature | Zipchat | MxChat |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | WordPress plugin for AI support agents trained on your site |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 7-day trial | Yes |
| Made by | Zipchat | MxChat |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Zipchat starts at See pricing page and MxChat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
MxChat
- One-time payment for Pro
- Free version on WordPress.org
- Runs inside your own WordPress site
- Only works with WordPress
- Order lookup requires the Pro add-on
- Pro pricing not captured in evidence
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose MxChat if you want:
- One-time payment for Pro
- Free version on WordPress.org
- Runs inside your own WordPress site
Watch out: only works with wordpress.
Zipchat vs MxChat FAQ
What is the difference between Zipchat and MxChat?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. MxChat: WordPress plugin for AI support agents trained on your site. Both are customer support tools.
Is Zipchat or MxChat cheaper?
Zipchat starts at See pricing page and MxChat starts at See pricing page. Check both pricing pages for current plans.
Do Zipchat and MxChat have free plans?
Zipchat: No, 7-day trial. MxChat: Yes.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes MxChat?
MxChat is made by MxChat.
Which should I choose, Zipchat or MxChat?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose MxChat if you value one-time payment for pro and free version on wordpress.org.