kitio.aiMxChat vs Support Board
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. MxChat starts at See pricing page and Support Board starts at $49 one-time. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- WordPress plugin
- Trained on your pages
- Lead capture
- WooCommerce order lookup
- Pinecone support
- Agency licenses
- Live chat with human agents
- OpenAI chatbot
- Ticketing
- WhatsApp and Messenger apps
- WooCommerce integration
- Cloud or self-hosted
| Feature | MxChat | Support Board |
|---|---|---|
| Best for | WordPress plugin for AI support agents trained on your site | Live chat and OpenAI chatbot for WordPress, PHP or the cloud |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | See pricing page | $49 one-time |
| Free plan | Yes | No |
| Made by | MxChat | Support Board |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
MxChat starts at See pricing page and Support Board starts at $49 one-time. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Cloud
From $5/mo
- Instant setup
- Apps included
- Premium support
PHP
$49 one-time
- Lifetime license and updates
- 6 months premium support
- Apps sold separately
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
MxChat
- One-time payment for Pro
- Free version on WordPress.org
- Runs inside your own WordPress site
- Only works with WordPress
- Order lookup requires the Pro add-on
- Pro pricing not captured in evidence
Support Board
- One-time license for self-hosting
- Cloud plan from $5 a month
- Many messaging and e-commerce apps
- Self-hosted apps cost extra
- Setup on your server needs PHP skills
- Interface can feel dated
Which one should you choose?
Choose MxChat if you want:
- One-time payment for Pro
- Free version on WordPress.org
- Runs inside your own WordPress site
Watch out: only works with wordpress.
Choose Support Board if you want:
- One-time license for self-hosting
- Cloud plan from $5 a month
- Many messaging and e-commerce apps
Watch out: self-hosted apps cost extra.
MxChat vs Support Board FAQ
What is the difference between MxChat and Support Board?
MxChat: WordPress plugin for AI support agents trained on your site. Support Board: Live chat and OpenAI chatbot for WordPress, PHP or the cloud. Both are customer support tools.
Is MxChat or Support Board cheaper?
MxChat starts at See pricing page and Support Board starts at $49 one-time. Check both pricing pages for current plans.
Do MxChat and Support Board have free plans?
MxChat: Yes. Support Board: No.
Who makes MxChat?
MxChat is made by MxChat.
Who makes Support Board?
Support Board is made by Support Board.
Which should I choose, MxChat or Support Board?
Choose MxChat if you value one-time payment for pro and free version on wordpress.org. Choose Support Board if you value one-time license for self-hosting and cloud plan from $5 a month.