kitio.aiMolin AI vs MxChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Molin AI starts at See pricing page and MxChat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI shopping assistant
- AI support agent
- Order tracking and changes
- Phone support
- Sentiment and quality analysis
- API access
- WordPress plugin
- Trained on your pages
- Lead capture
- WooCommerce order lookup
- Pinecone support
- Agency licenses
| Feature | Molin AI | MxChat |
|---|---|---|
| Best for | AI shopping assistant and support agent for Shopify stores | WordPress plugin for AI support agents trained on your site |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | Yes |
| Made by | Molin AI | MxChat |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Molin AI starts at See pricing page and MxChat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 25 conversations per month
- 500 products
Startup
$19/mo billed yearly
- 125 conversations per month
- Up to 2,000 products
- Lead capture and social integrations
Growth
$55/mo billed yearly
- 500 conversations per month
- Up to 10,000 products
- Order updates and tracking codes
Scale
$119/mo billed yearly
- 1,250 conversations per month
- Up to 50,000 products
- Order changes and cancellations
Enterprise
Custom
- Unlimited conversations
- Custom integrations
- Universal inbox
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Molin AI
- Free plan to test on a live store
- Handles both sales and support
- Can modify and cancel orders
- Team seats cost extra
- Conversation caps on every plan
- Listed prices assume annual billing
MxChat
- One-time payment for Pro
- Free version on WordPress.org
- Runs inside your own WordPress site
- Only works with WordPress
- Order lookup requires the Pro add-on
- Pro pricing not captured in evidence
Which one should you choose?
Choose Molin AI if you want:
- Free plan to test on a live store
- Handles both sales and support
- Can modify and cancel orders
Watch out: team seats cost extra.
Choose MxChat if you want:
- One-time payment for Pro
- Free version on WordPress.org
- Runs inside your own WordPress site
Watch out: only works with wordpress.
Molin AI vs MxChat FAQ
What is the difference between Molin AI and MxChat?
Molin AI: AI shopping assistant and support agent for Shopify stores. MxChat: WordPress plugin for AI support agents trained on your site. Both are customer support tools.
Is Molin AI or MxChat cheaper?
Molin AI starts at See pricing page and MxChat starts at See pricing page. Check both pricing pages for current plans.
Do Molin AI and MxChat have free plans?
Molin AI: Yes. MxChat: Yes.
Who makes Molin AI?
Molin AI is made by Molin AI.
Who makes MxChat?
MxChat is made by MxChat.
Which should I choose, Molin AI or MxChat?
Choose Molin AI if you value free plan to test on a live store and handles both sales and support. Choose MxChat if you value one-time payment for pro and free version on wordpress.org.