kitio.aiLiveChat vs Hello24
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Hello24 starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- WhatsApp shop and checkout
- AI chatbot flows
- Broadcast campaigns
- Abandoned cart recovery
- Shopify and WooCommerce plugins
| Feature | LiveChat | Hello24 |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | WhatsApp chatbot, commerce and marketing platform |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | No |
| Made by | Text | Hello24 |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and Hello24 starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Hello24
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
- WhatsApp message charges are billed on top
- Only useful if customers use WhatsApp
- Public pricing is limited
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Hello24 if you want:
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
Watch out: whatsapp message charges are billed on top.
LiveChat vs Hello24 FAQ
What is the difference between LiveChat and Hello24?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Hello24: WhatsApp chatbot, commerce and marketing platform. Both are customer support tools.
Is LiveChat or Hello24 cheaper?
LiveChat starts at See pricing page and Hello24 starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and Hello24 have free plans?
LiveChat: No, 14-day trial. Hello24: No.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Hello24?
Hello24 is made by Hello24.
Which should I choose, LiveChat or Hello24?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Hello24 if you value official whatsapp business api access and sell and take payment inside the chat.