kitio.aiMolin AI vs Hello24
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Molin AI starts at See pricing page and Hello24 starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI shopping assistant
- AI support agent
- Order tracking and changes
- Phone support
- Sentiment and quality analysis
- API access
- WhatsApp shop and checkout
- AI chatbot flows
- Broadcast campaigns
- Abandoned cart recovery
- Shopify and WooCommerce plugins
| Feature | Molin AI | Hello24 |
|---|---|---|
| Best for | AI shopping assistant and support agent for Shopify stores | WhatsApp chatbot, commerce and marketing platform |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | No |
| Made by | Molin AI | Hello24 |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Molin AI starts at See pricing page and Hello24 starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 25 conversations per month
- 500 products
Startup
$19/mo billed yearly
- 125 conversations per month
- Up to 2,000 products
- Lead capture and social integrations
Growth
$55/mo billed yearly
- 500 conversations per month
- Up to 10,000 products
- Order updates and tracking codes
Scale
$119/mo billed yearly
- 1,250 conversations per month
- Up to 50,000 products
- Order changes and cancellations
Enterprise
Custom
- Unlimited conversations
- Custom integrations
- Universal inbox
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Molin AI
- Free plan to test on a live store
- Handles both sales and support
- Can modify and cancel orders
- Team seats cost extra
- Conversation caps on every plan
- Listed prices assume annual billing
Hello24
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
- WhatsApp message charges are billed on top
- Only useful if customers use WhatsApp
- Public pricing is limited
Which one should you choose?
Choose Molin AI if you want:
- Free plan to test on a live store
- Handles both sales and support
- Can modify and cancel orders
Watch out: team seats cost extra.
Choose Hello24 if you want:
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
Watch out: whatsapp message charges are billed on top.
Molin AI vs Hello24 FAQ
What is the difference between Molin AI and Hello24?
Molin AI: AI shopping assistant and support agent for Shopify stores. Hello24: WhatsApp chatbot, commerce and marketing platform. Both are customer support tools.
Is Molin AI or Hello24 cheaper?
Molin AI starts at See pricing page and Hello24 starts at See pricing page. Check both pricing pages for current plans.
Do Molin AI and Hello24 have free plans?
Molin AI: Yes. Hello24: No.
Who makes Molin AI?
Molin AI is made by Molin AI.
Who makes Hello24?
Hello24 is made by Hello24.
Which should I choose, Molin AI or Hello24?
Choose Molin AI if you value free plan to test on a live store and handles both sales and support. Choose Hello24 if you value official whatsapp business api access and sell and take payment inside the chat.