kitio.aiLiveChat vs Exie
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Exie starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Instagram Direct auto-replies
- 100+ languages
- E-commerce integrations
- No-code setup
- Lead warming
| Feature | LiveChat | Exie |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | AI sales assistant that answers Instagram Direct messages |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | Yes |
| Made by | Text | Exie |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and Exie starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Exie
- Quick setup without building flows
- Approved Instagram app
- Replies in many languages
- Instagram only
- Pricing not visible on the homepage
- Needs an Instagram Business account
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Exie if you want:
- Quick setup without building flows
- Approved Instagram app
- Replies in many languages
Watch out: instagram only.
LiveChat vs Exie FAQ
What is the difference between LiveChat and Exie?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Exie: AI sales assistant that answers Instagram Direct messages. Both are customer support tools.
Is LiveChat or Exie cheaper?
LiveChat starts at See pricing page and Exie starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and Exie have free plans?
LiveChat: No, 14-day trial. Exie: Yes.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Exie?
Exie is made by Exie.
Which should I choose, LiveChat or Exie?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Exie if you value quick setup without building flows and approved instagram app.