kitio.aiZipchat vs Exie
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and Exie starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- Instagram Direct auto-replies
- 100+ languages
- E-commerce integrations
- No-code setup
- Lead warming
| Feature | Zipchat | Exie |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | AI sales assistant that answers Instagram Direct messages |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 7-day trial | Yes |
| Made by | Zipchat | Exie |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Zipchat starts at See pricing page and Exie starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Exie
- Quick setup without building flows
- Approved Instagram app
- Replies in many languages
- Instagram only
- Pricing not visible on the homepage
- Needs an Instagram Business account
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose Exie if you want:
- Quick setup without building flows
- Approved Instagram app
- Replies in many languages
Watch out: instagram only.
Zipchat vs Exie FAQ
What is the difference between Zipchat and Exie?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Exie: AI sales assistant that answers Instagram Direct messages. Both are customer support tools.
Is Zipchat or Exie cheaper?
Zipchat starts at See pricing page and Exie starts at See pricing page. Check both pricing pages for current plans.
Do Zipchat and Exie have free plans?
Zipchat: No, 7-day trial. Exie: Yes.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes Exie?
Exie is made by Exie.
Which should I choose, Zipchat or Exie?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose Exie if you value quick setup without building flows and approved instagram app.