kitio.aiRelish AI vs Exie
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Relish AI starts at $9/mo and Exie starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Product recommendations
- Order tracking and returns
- Custom FAQs
- Abandoned cart recovery
- Klaviyo and Gorgias integrations
- Instagram Direct auto-replies
- 100+ languages
- E-commerce integrations
- No-code setup
- Lead warming
| Feature | Relish AI | Exie |
|---|---|---|
| Best for | GPT-powered shopping assistant and support chatbot for Shopify | AI sales assistant that answers Instagram Direct messages |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $9/mo | See pricing page |
| Free plan | Yes | Yes |
| Made by | Relish AI | Exie |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Relish AI starts at $9/mo and Exie starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 30 AI responses
- Up to 50 products
- 10 custom FAQs
Starter
$9/mo
- 100 AI responses
- Up to 100 products
- FAQ help center
Grow
$39/mo
- 1,000 AI responses
- Up to 500 products
- Recharge integration
Pro
$99/mo
- 3,000 AI responses
- Up to 2,000 products
- Review app integrations
Premium
$199/mo
- 6,000 AI responses
- Higher product and FAQ limits
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Relish AI
- Plans scale with store size
- Handles returns and order tracking
- 14-day trial on every plan
- Requires a Shopify store
- Free plan covers only 30 AI responses
- Extra AI responses cost $0.04 each on Pro
Exie
- Quick setup without building flows
- Approved Instagram app
- Replies in many languages
- Instagram only
- Pricing not visible on the homepage
- Needs an Instagram Business account
Which one should you choose?
Choose Relish AI if you want:
- Plans scale with store size
- Handles returns and order tracking
- 14-day trial on every plan
Watch out: requires a shopify store.
Choose Exie if you want:
- Quick setup without building flows
- Approved Instagram app
- Replies in many languages
Watch out: instagram only.
Relish AI vs Exie FAQ
What is the difference between Relish AI and Exie?
Relish AI: GPT-powered shopping assistant and support chatbot for Shopify. Exie: AI sales assistant that answers Instagram Direct messages. Both are customer support tools.
Is Relish AI or Exie cheaper?
Relish AI starts at $9/mo and Exie starts at See pricing page. Check both pricing pages for current plans.
Do Relish AI and Exie have free plans?
Relish AI: Yes. Exie: Yes.
Who makes Relish AI?
Relish AI is made by Relish AI.
Who makes Exie?
Exie is made by Exie.
Which should I choose, Relish AI or Exie?
Choose Relish AI if you value plans scale with store size and handles returns and order tracking. Choose Exie if you value quick setup without building flows and approved instagram app.