kitio.aiLiveChat vs Engati
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Engati starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- WhatsApp and Instagram chatbots
- Voice AI agents
- eSenseGPT bot training
- Live chat inbox
- Marketing campaigns
- Shopify chatbot
| Feature | LiveChat | Engati |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | Conversational AI for WhatsApp, voice, web chat and Instagram |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | No, 7-day trial |
| Made by | Text | Engati |
| Based in | Poland | India |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and Engati starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Engati
- Covers many messaging channels
- Low-code bot builder
- Trial without a credit card
- Multilingual conversations
- WhatsApp messaging costs are separate
- Plan prices not listed in the evidence
- Broad feature set takes time to learn
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Engati if you want:
- Covers many messaging channels
- Low-code bot builder
- Trial without a credit card
Watch out: whatsapp messaging costs are separate.
LiveChat vs Engati FAQ
What is the difference between LiveChat and Engati?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Engati: Conversational AI for WhatsApp, voice, web chat and Instagram. Both are customer support tools.
Is LiveChat or Engati cheaper?
LiveChat starts at See pricing page and Engati starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and Engati have free plans?
LiveChat: No, 14-day trial. Engati: No, 7-day trial.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Engati?
Engati is made by Engati, based in India.
Which should I choose, LiveChat or Engati?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Engati if you value covers many messaging channels and low-code bot builder.