kitio.aiLiveChat vs Awhy
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Awhy starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- AI customer service chatbot
- Live chat handoff
- Process automation
- CRM and API integration
- Customer data collection
| Feature | LiveChat | Awhy |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | Italian AI chatbot and live chat platform for customer service |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | No |
| Made by | Text | Awhy Srl |
| Based in | Poland | Italy |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and Awhy starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Awhy
- Hands complex queries to humans
- Integrates with CRMs and back ends
- Plans scale by interactions
- Prices are not listed publicly
- Focused on the Italian market
- Flow limits on smaller plans
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Awhy if you want:
- Hands complex queries to humans
- Integrates with CRMs and back ends
- Plans scale by interactions
Watch out: prices are not listed publicly.
LiveChat vs Awhy FAQ
What is the difference between LiveChat and Awhy?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Awhy: Italian AI chatbot and live chat platform for customer service. Both are customer support tools.
Is LiveChat or Awhy cheaper?
LiveChat starts at See pricing page and Awhy starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and Awhy have free plans?
LiveChat: No, 14-day trial. Awhy: No.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Awhy?
Awhy is made by Awhy Srl, based in Italy.
Which should I choose, LiveChat or Awhy?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Awhy if you value hands complex queries to humans and integrates with crms and back ends.