kitio.aiEngati vs Awhy
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Engati starts at See pricing page and Awhy starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- WhatsApp and Instagram chatbots
- Voice AI agents
- eSenseGPT bot training
- Live chat inbox
- Marketing campaigns
- Shopify chatbot
- AI customer service chatbot
- Live chat handoff
- Process automation
- CRM and API integration
- Customer data collection
| Feature | Engati | Awhy |
|---|---|---|
| Best for | Conversational AI for WhatsApp, voice, web chat and Instagram | Italian AI chatbot and live chat platform for customer service |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 7-day trial | No |
| Made by | Engati | Awhy Srl |
| Based in | India | Italy |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Engati starts at See pricing page and Awhy starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Engati
- Covers many messaging channels
- Low-code bot builder
- Trial without a credit card
- Multilingual conversations
- WhatsApp messaging costs are separate
- Plan prices not listed in the evidence
- Broad feature set takes time to learn
Awhy
- Hands complex queries to humans
- Integrates with CRMs and back ends
- Plans scale by interactions
- Prices are not listed publicly
- Focused on the Italian market
- Flow limits on smaller plans
Which one should you choose?
Choose Engati if you want:
- Covers many messaging channels
- Low-code bot builder
- Trial without a credit card
Watch out: whatsapp messaging costs are separate.
Choose Awhy if you want:
- Hands complex queries to humans
- Integrates with CRMs and back ends
- Plans scale by interactions
Watch out: prices are not listed publicly.
Engati vs Awhy FAQ
What is the difference between Engati and Awhy?
Engati: Conversational AI for WhatsApp, voice, web chat and Instagram. Awhy: Italian AI chatbot and live chat platform for customer service. Both are customer support tools.
Is Engati or Awhy cheaper?
Engati starts at See pricing page and Awhy starts at See pricing page. Check both pricing pages for current plans.
Do Engati and Awhy have free plans?
Engati: No, 7-day trial. Awhy: No.
Who makes Engati?
Engati is made by Engati, based in India.
Who makes Awhy?
Awhy is made by Awhy Srl, based in Italy.
Which should I choose, Engati or Awhy?
Choose Engati if you value covers many messaging channels and low-code bot builder. Choose Awhy if you value hands complex queries to humans and integrates with crms and back ends.