kitio.aiLiveChat vs Agent23.AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Agent23.AI starts at $40/mo. Check both pricing pages for current plans.
AI agents that answer calls, texts, chat and email for service businesses
Freemium · $40/moAt a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- AI voice receptionist
- SMS, chat and email agents
- Appointment booking
- Live human handoff
- White-label option
- ServiceTitan and FieldEdge add-ons
| Feature | LiveChat | Agent23.AI |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | AI agents that answer calls, texts, chat and email for service businesses |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $40/mo |
| Free plan | No, 14-day trial | Yes |
| Made by | Text | Agent23.AI |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and Agent23.AI starts at $40/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 1 Super Agent
- Try before choosing a plan
Starter
$40/mo
- 2 chat agents
- 100 conversations a month
- Live chat takeover
Business
$297/mo
- 1 voice agent with phone number
- 1,000 conversations a month
- 50 voice minutes
- 14-day free trial
Pro
$697/mo
- 10 chat agents
- 3 voice agents
- Unlimited chat conversations
- White-label and account manager
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Agent23.AI
- Covers voice and text channels
- Free plan to try one agent
- No long-term contracts
- Voice agents start at $297/month
- Low conversation cap on Starter
- Specialized integrations cost extra
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Agent23.AI if you want:
- Covers voice and text channels
- Free plan to try one agent
- No long-term contracts
Watch out: voice agents start at $297/month.
LiveChat vs Agent23.AI FAQ
What is the difference between LiveChat and Agent23.AI?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Agent23.AI: AI agents that answer calls, texts, chat and email for service businesses. Both are customer support tools.
Is LiveChat or Agent23.AI cheaper?
LiveChat starts at See pricing page and Agent23.AI starts at $40/mo. Check both pricing pages for current plans.
Do LiveChat and Agent23.AI have free plans?
LiveChat: No, 14-day trial. Agent23.AI: Yes.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Agent23.AI?
Agent23.AI is made by Agent23.AI.
Which should I choose, LiveChat or Agent23.AI?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Agent23.AI if you value covers voice and text channels and free plan to try one agent.