kitio.aiGorgias vs Manifest AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Gorgias starts at $10/mo and Manifest AI starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Shopify order actions
- AI Agent for support
- Shopping assistant
- Social and chat inbox
- Macros and rules
- 100+ pre-built commerce agents
- Chat, email, Instagram and WhatsApp channels
- Custom agent instructions and guardrails
- A/B testing of AI placements
- Shopify integration
| Feature | Gorgias | Manifest AI |
|---|---|---|
| Best for | E-commerce help desk with an AI agent built for Shopify stores | AI agents for ecommerce support and marketing |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | $10/mo | See pricing page |
| Free plan | No, trial available | No |
| Made by | Gorgias | Manifest AI |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Gorgias starts at $10/mo and Manifest AI starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Starter
$10/mo
- 50 billable tickets per month
- Unlimited users
Basic
$60/mo
- 300 billable tickets per month
Pro
$360/mo
- 2,000 billable tickets per month
Advanced
$900/mo
- 5,000 billable tickets per month
Enterprise
Contact sales
- Custom ticket volume
- Dedicated support
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Gorgias
- Very tight Shopify integration
- No per-seat fees
- AI tuned for order questions
- AI resolutions can be billed twice
- Less suited to non-retail support
- Costs rise with ticket volume
Manifest AI
- Large library of ready-made agents
- Covers support and marketing together
- Built-in conversion testing
- No public pricing
- Aimed at Shopify brands
- Demo needed to get started
Which one should you choose?
Choose Gorgias if you want:
- Very tight Shopify integration
- No per-seat fees
- AI tuned for order questions
Watch out: ai resolutions can be billed twice.
Choose Manifest AI if you want:
- Large library of ready-made agents
- Covers support and marketing together
- Built-in conversion testing
Watch out: no public pricing.
Gorgias vs Manifest AI FAQ
What is the difference between Gorgias and Manifest AI?
Gorgias: E-commerce help desk with an AI agent built for Shopify stores. Manifest AI: AI agents for ecommerce support and marketing. Both are customer support tools.
Is Gorgias or Manifest AI cheaper?
Gorgias starts at $10/mo and Manifest AI starts at See pricing page. Check both pricing pages for current plans.
Do Gorgias and Manifest AI have free plans?
Gorgias: No, trial available. Manifest AI: No.
Who makes Gorgias?
Gorgias is made by Gorgias, based in United States.
Who makes Manifest AI?
Manifest AI is made by Manifest AI.
Which should I choose, Gorgias or Manifest AI?
Choose Gorgias if you value very tight shopify integration and no per-seat fees. Choose Manifest AI if you value large library of ready-made agents and covers support and marketing together.