kitio.aiAide vs Manifest AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Aide starts at $39/mo and Manifest AI starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI agent for orders and refunds
- Works in Zendesk, Gorgias and Front
- Built-in helpdesk and chat widget
- Shopify integration
- Topic tagging and routing
- Confidence rules and handoff
- 100+ pre-built commerce agents
- Chat, email, Instagram and WhatsApp channels
- Custom agent instructions and guardrails
- A/B testing of AI placements
- Shopify integration
| Feature | Aide | Manifest AI |
|---|---|---|
| Best for | AI support agent for ecommerce that resolves orders, refunds and returns | AI agents for ecommerce support and marketing |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | $39/mo | See pricing page |
| Free plan | Yes | No |
| Made by | Aide | Manifest AI |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Both offer: Shopify integration.
Pricing compared
Aide starts at $39/mo and Manifest AI starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 150 AI replies a month
- 2 team members
- 1 store
- Powered by Aide branding
Starter
$39/mo
- 1,000 AI replies a month
- Unlimited team members
- Your own chat branding
- 1 store
Pro
$149/mo
- 4,000 AI replies a month
- Up to 3 stores
- Guided setup call
Scale
$499/mo
- 15,000 AI replies a month
- Unlimited stores
- Dedicated account lead
- 99.9% SLA
Enterprise
From $1,500/mo billed annually
- 50,000+ AI replies a month
- Custom DPA and BAA
- Named team
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Aide
- No seat fees on any plan
- Every feature on the free plan
- Keeps your current helpdesk
- Built mainly for ecommerce brands
- Overage fees per AI reply
- Free plan limited to 150 AI replies
Manifest AI
- Large library of ready-made agents
- Covers support and marketing together
- Built-in conversion testing
- No public pricing
- Aimed at Shopify brands
- Demo needed to get started
Which one should you choose?
Choose Aide if you want:
- No seat fees on any plan
- Every feature on the free plan
- Keeps your current helpdesk
Watch out: built mainly for ecommerce brands.
Choose Manifest AI if you want:
- Large library of ready-made agents
- Covers support and marketing together
- Built-in conversion testing
Watch out: no public pricing.
Aide vs Manifest AI FAQ
What is the difference between Aide and Manifest AI?
Aide: AI support agent for ecommerce that resolves orders, refunds and returns. Manifest AI: AI agents for ecommerce support and marketing. Both are customer support tools.
Is Aide or Manifest AI cheaper?
Aide starts at $39/mo and Manifest AI starts at See pricing page. Check both pricing pages for current plans.
Do Aide and Manifest AI have free plans?
Aide: Yes. Manifest AI: No.
Who makes Aide?
Aide is made by Aide.
Who makes Manifest AI?
Manifest AI is made by Manifest AI.
Which should I choose, Aide or Manifest AI?
Choose Aide if you value no seat fees on any plan and every feature on the free plan. Choose Manifest AI if you value large library of ready-made agents and covers support and marketing together.