kitio.aiCRMlytics vs Cust
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. CRMlytics is completely free, while Cust is paid.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Churn risk scoring
- Order forecasts
- Automatic RFM segments
- Segment email campaigns
- On-server processing
- Account health scores with reasoning
- Daily account prioritization
- One-click QBR and renewal drafts
- CRM and call transcript sync
- Customer Teammate on WhatsApp
| Feature | CRMlytics | Cust |
|---|---|---|
| Best for | Free WooCommerce CRM with machine-learning churn and order forecasts | AI customer success platform that flags churn risk and drafts actions |
| Category | Sales | Sales |
| Pricing model | Free | Paid |
| Starting price | Free | See pricing page |
| Free plan | Yes, fully free | No |
| Made by | CRMlytics | Cust |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
CRMlytics is completely free, while Cust is paid.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Foundation
$384/mo billed yearly
- 1,000 credits per month
- Unlimited seats
- Email, calendar, CRM and calls
Growth
$1,440/mo billed yearly
- 4,500 credits per month
- Customer Teammate on iMessage
- Support tickets and Slack context
Scale
$2,880/mo billed yearly
- 10,000 credits per month
- Data warehouse context
- EU or US data residency
Enterprise
$6,000/mo billed yearly
- 25,000 credits per month
- Custom proprietary data imports
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
CRMlytics
- Free to install
- Data stays on your server
- Predictions built in, not add-ons
- WooCommerce stores only
- Runs on your own hosting resources
- Forecasts need enough order history
Cust
- Unlimited seats on every plan
- Explains why each score was given
- Quick setup compared with legacy tools
- Expensive entry plan
- Prices shown on annual billing
- Credit-based limits on AI work
Which one should you choose?
Choose CRMlytics if you want:
- Free to install
- Data stays on your server
- Predictions built in, not add-ons
Watch out: woocommerce stores only.
Choose Cust if you want:
- Unlimited seats on every plan
- Explains why each score was given
- Quick setup compared with legacy tools
Watch out: expensive entry plan.
CRMlytics vs Cust FAQ
What is the difference between CRMlytics and Cust?
CRMlytics: Free WooCommerce CRM with machine-learning churn and order forecasts. Cust: AI customer success platform that flags churn risk and drafts actions. Both are sales tools.
Is CRMlytics or Cust cheaper?
CRMlytics is completely free, while Cust is paid.
Do CRMlytics and Cust have free plans?
CRMlytics: Yes, fully free. Cust: No.
Who makes CRMlytics?
CRMlytics is made by CRMlytics.
Who makes Cust?
Cust is made by Cust.
Which should I choose, CRMlytics or Cust?
Choose CRMlytics if you value free to install and data stays on your server. Choose Cust if you value unlimited seats on every plan and explains why each score was given.