CRMlytics

CRMlytics is a free WordPress plugin that adds a customer CRM to WooCommerce and runs machine learning on your order history to predict churn and forecast future orders. Store owners use it to see which customers to win back and who is ready for the next promotion.

The models run on your own server with no third-party APIs, producing churn risk, health scores from 0 to 100, RFM segments such as Champions, At-risk, Loyal and Lost, and expected orders for the next 30, 90 and 180 days. Guest checkouts are synced along with registered customers.

Customer profiles, tags, notes, custom fields and a segment builder sit alongside an email campaign manager with templates, merge tags, click tracking and automatic UTM parameters, so you can email a segment from inside the plugin.