kitio.aiBestChat vs Relish AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Relish AI has the lower starting price: about $9 a month, against $10 for BestChat.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI SmartBot for stores
- Product catalog learning
- AI reply writing
- AI Insights
- Shopify, Wix and WordPress apps
- Product recommendations
- Order tracking and returns
- Custom FAQs
- Abandoned cart recovery
- Klaviyo and Gorgias integrations
| Feature | BestChat | Relish AI |
|---|---|---|
| Best for | Live chat with an AI SmartBot that learns your online store's products | GPT-powered shopping assistant and support chatbot for Shopify |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $10/mo | $9/mo |
| Free plan | Yes | Yes |
| Made by | BestChat | Relish AI |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Relish AI has the lower starting price: about $9 a month, against $10 for BestChat.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 80 AI chats per month
- 80 products learned
- 1 agent seat
Starter
$10/mo
- 300 AI chats per month
- 300 products learned
- 100 AI training items
Basic
$30/mo
- 1,000 AI chats per month
- No BestChat branding
- 3 agent seats
Growth
$60/mo
- 3,000 AI chats per month
- Unlimited training items
- 6 agent seats
Enterprise
$450/mo
- Unlimited AI chats
- Independent data model
- Tuning by data scientists
5 plans
Free
Free
- 30 AI responses
- Up to 50 products
- 10 custom FAQs
Starter
$9/mo
- 100 AI responses
- Up to 100 products
- FAQ help center
Grow
$39/mo
- 1,000 AI responses
- Up to 500 products
- Recharge integration
Pro
$99/mo
- 3,000 AI responses
- Up to 2,000 products
- Review app integrations
Premium
$199/mo
- 6,000 AI responses
- Higher product and FAQ limits
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
BestChat
- Free plan with AI chats
- Low entry price
- Works with popular store builders
- AI chat caps on every paid tier
- Branding stays on the cheapest plans
- Few details on the AI model used
Relish AI
- Plans scale with store size
- Handles returns and order tracking
- 14-day trial on every plan
- Requires a Shopify store
- Free plan covers only 30 AI responses
- Extra AI responses cost $0.04 each on Pro
Which one should you choose?
Choose BestChat if you want:
- Free plan with AI chats
- Low entry price
- Works with popular store builders
Watch out: ai chat caps on every paid tier.
Choose Relish AI if you want:
- Plans scale with store size
- Handles returns and order tracking
- 14-day trial on every plan
Watch out: requires a shopify store.
BestChat vs Relish AI FAQ
What is the difference between BestChat and Relish AI?
BestChat: Live chat with an AI SmartBot that learns your online store's products. Relish AI: GPT-powered shopping assistant and support chatbot for Shopify. Both are customer support tools.
Is BestChat or Relish AI cheaper?
Relish AI has the lower starting price: about $9 a month, against $10 for BestChat.
Do BestChat and Relish AI have free plans?
BestChat: Yes. Relish AI: Yes.
Who makes BestChat?
BestChat is made by BestChat.
Who makes Relish AI?
Relish AI is made by Relish AI.
Which should I choose, BestChat or Relish AI?
Choose BestChat if you value free plan with ai chats and low entry price. Choose Relish AI if you value plans scale with store size and handles returns and order tracking.