Added Oct 29, 2026
IntelSwift
Free trialCustomer service platform with AI chatbot, copilot and voice bot
What is IntelSwift?
IntelSwift is a customer service platform combining live chat, a ticket system, a shared inbox and a knowledge base with an AI suite. It is aimed at contact centers and businesses that want to cut agent workload.
The AI suite includes a chatbot, an assistant that works as a copilot for agents, an AI agent that can transfer to a human, and an AI voice bot. Teams use the multichannel inbox to sort messages, build contact segments and keep chat history.
The company offers a free trial and demos. The site is available in English and Ukrainian and lists security certificates and a platform status page.
Features
- Live chat and ticketing
- Shared inbox
- AI chatbot
- Agent copilot
- AI voice bot
- Knowledge base
Tags
Releases
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IntelSwift was added to the directory.
Organization
Intelswift
πΊπ¦ Ukraine
Listed by kitio.ai Β· unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- Not listed
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Pros and cons
Pros
- Helpdesk and AI in one platform
- Voice bot as well as chat
- Free trial available
Cons
- Pricing not captured
- Site only in English and Ukrainian
- Little detail on integrations
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Q&A
What is IntelSwift?
IntelSwift is a customer service platform combining live chat, a ticket system, a shared inbox and a knowledge base with an AI suite. It is aimed at contact centers and businesses that want to cut agent workload.
Does it include a voice bot?
Yes, an AI voice bot is part of the AI suite.
Can the AI hand over to a person?
Yes, the AI agent can transfer a conversation to a human.
How much does IntelSwift cost?
IntelSwift is free trial.
Is there a free version of IntelSwift?
No, but you can try it free before paying.
What are the main features of IntelSwift?
Live chat and ticketing, Shared inbox, AI chatbot, Agent copilot, AI voice bot, Knowledge base.
Who makes IntelSwift?
IntelSwift is made by Intelswift.
What are the best alternatives to IntelSwift?
Popular alternatives include Tars, Instadesk, HelperHat.