kitio.aiAdded Nov 5, 2026
Chat Summary for LiveChat
From $5/moLiveChat app that summarizes chats and scores their sentiment
What is Chat Summary for LiveChat?
Chat Summary is an add-on for LiveChat that writes a short summary of each chat transcript using OpenAI models. It also gauges sentiment, pulls out key points and keywords, and suggests feedback for the agent, which helps support leads review conversations quickly.
Summaries can be created automatically when a chat is archived, only for chats with certain tags, or by hand from the chat's details panel. A reports section lists every summary next to the chat ID, thread ID and the full transcript, so managers can trace each one back to the original conversation.
The app is built by SKlabs and installed from the LiveChat marketplace. It is charged per agent each month and comes with a starting allowance of free tokens to try it on real chats.
Features
- Automatic chat summaries
- Tag-based triggers
- Sentiment analysis
- Keyword extraction
- Agent feedback
- Summary reports
Tags
Releases
+ Submit new release- Listed
Chat Summary for LiveChat was added to the directory.
Organization
SKlabs
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- $5/mo
- Billing frequency
- Monthly
Chat Summary for LiveChat plans
Standard
$5/mo
- Per agent
- Summaries and sentiment
- Reports section
- Free starter tokens
Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the Chat Summary for LiveChat site.Official pricing
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Pros and cons
Pros
- Runs inside LiveChat with no extra tool
- Choice of automatic or manual summaries
- Low per-agent price
Cons
- Only works with LiveChat
- Cost grows with every agent seat
- Depends on OpenAI for processing
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Q&A
What is Chat Summary for LiveChat?
Chat Summary is an add-on for LiveChat that writes a short summary of each chat transcript using OpenAI models. It also gauges sentiment, pulls out key points and keywords, and suggests feedback for the agent, which helps support leads review conversations quickly.
When does Chat Summary create a summary?
It can run automatically when a chat is archived, only for chats with tags you pick, or when an agent triggers it from the chat details.
How much does Chat Summary for LiveChat cost?
Chat Summary for LiveChat is paid, with paid plans from $5/mo.
Is there a free version of Chat Summary for LiveChat?
No. Chat Summary for LiveChat is a paid tool.
What are the main features of Chat Summary for LiveChat?
Automatic chat summaries, Tag-based triggers, Sentiment analysis, Keyword extraction, Agent feedback, Summary reports.
Who makes Chat Summary for LiveChat?
Chat Summary for LiveChat is made by SKlabs.
What are the best alternatives to Chat Summary for LiveChat?
Popular alternatives include Loris, unitQ, Zendesk.