kitio.aiZipchat vs chatlyn
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and chatlyn starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- AI hotel chatbot
- Unified guest inbox
- PMS-triggered guest journeys
- WhatsApp campaigns
- Human handover
- iOS and Android apps
| Feature | Zipchat | chatlyn |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | AI guest messaging and chatbot built for hotels |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 7-day trial | Yes |
| Made by | Zipchat | chatlyn |
| Based in | – | Austria |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Zipchat starts at See pricing page and chatlyn starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
chatlyn
- Built specifically for hotels
- Answers from the property's own data
- Many direct PMS integrations
- EU hosting and GDPR focus
- Prices are only given as a quote
- Of little use outside hospitality
- WhatsApp and SMS fees are extra usage costs
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose chatlyn if you want:
- Built specifically for hotels
- Answers from the property's own data
- Many direct PMS integrations
Watch out: prices are only given as a quote.
Zipchat vs chatlyn FAQ
What is the difference between Zipchat and chatlyn?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. chatlyn: AI guest messaging and chatbot built for hotels. Both are customer support tools.
Is Zipchat or chatlyn cheaper?
Zipchat starts at See pricing page and chatlyn starts at See pricing page. Check both pricing pages for current plans.
Do Zipchat and chatlyn have free plans?
Zipchat: No, 7-day trial. chatlyn: Yes.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes chatlyn?
chatlyn is made by chatlyn, based in Austria.
Which should I choose, Zipchat or chatlyn?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose chatlyn if you value built specifically for hotels and answers from the property's own data.