kitio.aiHello24 vs chatlyn
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Hello24 starts at See pricing page and chatlyn starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- WhatsApp shop and checkout
- AI chatbot flows
- Broadcast campaigns
- Abandoned cart recovery
- Shopify and WooCommerce plugins
- AI hotel chatbot
- Unified guest inbox
- PMS-triggered guest journeys
- WhatsApp campaigns
- Human handover
- iOS and Android apps
| Feature | Hello24 | chatlyn |
|---|---|---|
| Best for | WhatsApp chatbot, commerce and marketing platform | AI guest messaging and chatbot built for hotels |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No | Yes |
| Made by | Hello24 | chatlyn |
| Based in | – | Austria |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Hello24 starts at See pricing page and chatlyn starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Hello24
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
- WhatsApp message charges are billed on top
- Only useful if customers use WhatsApp
- Public pricing is limited
chatlyn
- Built specifically for hotels
- Answers from the property's own data
- Many direct PMS integrations
- EU hosting and GDPR focus
- Prices are only given as a quote
- Of little use outside hospitality
- WhatsApp and SMS fees are extra usage costs
Which one should you choose?
Choose Hello24 if you want:
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
Watch out: whatsapp message charges are billed on top.
Choose chatlyn if you want:
- Built specifically for hotels
- Answers from the property's own data
- Many direct PMS integrations
Watch out: prices are only given as a quote.
Hello24 vs chatlyn FAQ
What is the difference between Hello24 and chatlyn?
Hello24: WhatsApp chatbot, commerce and marketing platform. chatlyn: AI guest messaging and chatbot built for hotels. Both are customer support tools.
Is Hello24 or chatlyn cheaper?
Hello24 starts at See pricing page and chatlyn starts at See pricing page. Check both pricing pages for current plans.
Do Hello24 and chatlyn have free plans?
Hello24: No. chatlyn: Yes.
Who makes Hello24?
Hello24 is made by Hello24.
Who makes chatlyn?
chatlyn is made by chatlyn, based in Austria.
Which should I choose, Hello24 or chatlyn?
Choose Hello24 if you value official whatsapp business api access and sell and take payment inside the chat. Choose chatlyn if you value built specifically for hotels and answers from the property's own data.