kitio.aiWallu vs Mava
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Wallu starts at See pricing page and Mava starts at $39/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Answers from your docs
- Multilingual replies
- Screenshot reading
- Ticket bot compatibility
- Staff handoff
- FAQ suggestions
- Shared support inbox
- AI support agent
- Discord, Telegram and Slack channels
- Web chat widget
- Support analytics
- REST API and webhooks
| Feature | Wallu | Mava |
|---|---|---|
| Best for | AI support bot for Discord servers that answers from your docs | AI support inbox for Discord, Telegram, Slack, email and web chat |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | $39/mo |
| Free plan | Yes | Yes |
| Made by | Wallu | Mava |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Wallu starts at See pricing page and Mava starts at $39/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Premium
€6.99/mo
- Up to 100 FAQs
- 1,000,000 credits
- ~500 Lite AI answers
Custom Bot
€15.99/mo
- Unlimited FAQs
- Custom Discord bot
- 2,000,000 credits
Professional
€29.99/mo
- Advanced insights
- 10,000,000 credits
Ultimate
€99/mo
- Priority support
- 50,000,000 credits
- Unlimited Lite AI answers
5 plans
Free
Free
- 30 support requests per month
- 1 seat
- All channels
- 2 AI training sources
Founder
$39/mo
- Per workspace
- 100 support requests per month
- 3 seats
- 14-day free trial
Growth
$99/mo
- Per workspace
- 500 support requests per month
- Unlimited seats
Scale
$199/mo
- Per workspace
- 2,000 support requests per month
- Multilingual AI bot
Enterprise
$599/mo
- Per workspace
- 10,000 support requests per month
- Rule and time-based automations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Wallu
- Learns from docs, repos and old channels
- Replies in the member's language
- Works inside tickets and channels
- 7-day trial on paid plans
- Credit allowances limit AI answers
- Prices are listed in euros
- Only works on Discord
Mava
- Strong fit for community-based support
- Free plan with all channels
- Unlimited seats from Growth
- Free plan capped at 30 requests a month
- Multilingual AI starts at Scale
- Overages tied to request limits
Which one should you choose?
Choose Wallu if you want:
- Learns from docs, repos and old channels
- Replies in the member's language
- Works inside tickets and channels
Watch out: credit allowances limit ai answers.
Choose Mava if you want:
- Strong fit for community-based support
- Free plan with all channels
- Unlimited seats from Growth
Watch out: free plan capped at 30 requests a month.
Wallu vs Mava FAQ
What is the difference between Wallu and Mava?
Wallu: AI support bot for Discord servers that answers from your docs. Mava: AI support inbox for Discord, Telegram, Slack, email and web chat. Both are customer support tools.
Is Wallu or Mava cheaper?
Wallu starts at See pricing page and Mava starts at $39/mo. Check both pricing pages for current plans.
Do Wallu and Mava have free plans?
Wallu: Yes. Mava: Yes.
Who makes Wallu?
Wallu is made by Wallu.
Who makes Mava?
Mava is made by Mava.
Which should I choose, Wallu or Mava?
Choose Wallu if you value learns from docs, repos and old channels and replies in the member's language. Choose Mava if you value strong fit for community-based support and free plan with all channels.