kitio.aiSupport Board vs HelperHat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Support Board has the lower starting price: about $5 a month, against $20 for HelperHat.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Live chat with human agents
- OpenAI chatbot
- Ticketing
- WhatsApp and Messenger apps
- WooCommerce integration
- Cloud or self-hosted
- One-line website install
- Learns from your site
- Human handoff
- Chat translation
- Web, iOS and Android apps
| Feature | Support Board | HelperHat |
|---|---|---|
| Best for | Live chat and OpenAI chatbot for WordPress, PHP or the cloud | AI live chat support that learns from your website |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | $49 one-time | $20/mo |
| Free plan | No | No, 30-day trial |
| Made by | Support Board | HelperHat |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Support Board has the lower starting price: about $5 a month, against $20 for HelperHat.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Cloud
From $5/mo
- Instant setup
- Apps included
- Premium support
PHP
$49 one-time
- Lifetime license and updates
- 6 months premium support
- Apps sold separately
1 plan
Universal
$20/mo
- First month free
- 1,000 AI messages per month
- Unlimited team members
- Unlimited live-agent messages
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Support Board
- One-time license for self-hosting
- Cloud plan from $5 a month
- Many messaging and e-commerce apps
- Self-hosted apps cost extra
- Setup on your server needs PHP skills
- Interface can feel dated
HelperHat
- No per-seat fees for team members
- Automatic sync of website content
- Simple single-plan pricing
- AI messages beyond 1,000 cost extra
- Only one plan is offered
- Knowledge files limited to 100 per business
Which one should you choose?
Choose Support Board if you want:
- One-time license for self-hosting
- Cloud plan from $5 a month
- Many messaging and e-commerce apps
Watch out: self-hosted apps cost extra.
Choose HelperHat if you want:
- No per-seat fees for team members
- Automatic sync of website content
- Simple single-plan pricing
Watch out: ai messages beyond 1,000 cost extra.
Support Board vs HelperHat FAQ
What is the difference between Support Board and HelperHat?
Support Board: Live chat and OpenAI chatbot for WordPress, PHP or the cloud. HelperHat: AI live chat support that learns from your website. Both are customer support tools.
Is Support Board or HelperHat cheaper?
Support Board has the lower starting price: about $5 a month, against $20 for HelperHat.
Do Support Board and HelperHat have free plans?
Support Board: No. HelperHat: No, 30-day trial.
Who makes Support Board?
Support Board is made by Support Board.
Who makes HelperHat?
HelperHat is made by HelperHat.
Which should I choose, Support Board or HelperHat?
Choose Support Board if you value one-time license for self-hosting and cloud plan from $5 a month. Choose HelperHat if you value no per-seat fees for team members and automatic sync of website content.