kitio.aiSupport Board vs Chative
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Support Board has the lower starting price: about $5 a month, against $10 for Chative.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Live chat with human agents
- OpenAI chatbot
- Ticketing
- WhatsApp and Messenger apps
- WooCommerce integration
- Cloud or self-hosted
- AI sales and support agent
- Omnichannel inbox
- Social messaging CRM
- Order creation in chat
- Automation workflows
- WhatsApp Business API
| Feature | Support Board | Chative |
|---|---|---|
| Best for | Live chat and OpenAI chatbot for WordPress, PHP or the cloud | Live chat, omnichannel inbox and AI sales agent for online stores |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | $49 one-time | $10/mo |
| Free plan | No | Yes |
| Made by | Support Board | Chative |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Support Board has the lower starting price: about $5 a month, against $10 for Chative.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Cloud
From $5/mo
- Instant setup
- Apps included
- Premium support
PHP
$49 one-time
- Lifetime license and updates
- 6 months premium support
- Apps sold separately
3 plans
Starter
Free
- 3 members
- Unlimited channels and messages
- 30-day history
Team
$10/mo
- Per member
- Customer and team reports
- Internal knowledge base
- Custom widget branding
Business
$25/mo
- Per member
- API and webhooks
- Automation workflows
- Data export
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Support Board
- One-time license for self-hosting
- Cloud plan from $5 a month
- Many messaging and e-commerce apps
- Self-hosted apps cost extra
- Setup on your server needs PHP skills
- Interface can feel dated
Chative
- Free plan with unlimited messages
- Sees order history inside chats
- Low per-member pricing
- Free plan keeps only 30 days of history
- API and automation need Business
- WhatsApp numbers cost extra
Which one should you choose?
Choose Support Board if you want:
- One-time license for self-hosting
- Cloud plan from $5 a month
- Many messaging and e-commerce apps
Watch out: self-hosted apps cost extra.
Choose Chative if you want:
- Free plan with unlimited messages
- Sees order history inside chats
- Low per-member pricing
Watch out: free plan keeps only 30 days of history.
Support Board vs Chative FAQ
What is the difference between Support Board and Chative?
Support Board: Live chat and OpenAI chatbot for WordPress, PHP or the cloud. Chative: Live chat, omnichannel inbox and AI sales agent for online stores. Both are customer support tools.
Is Support Board or Chative cheaper?
Support Board has the lower starting price: about $5 a month, against $10 for Chative.
Do Support Board and Chative have free plans?
Support Board: No. Chative: Yes.
Who makes Support Board?
Support Board is made by Support Board.
Who makes Chative?
Chative is made by Chative.
Which should I choose, Support Board or Chative?
Choose Support Board if you value one-time license for self-hosting and cloud plan from $5 a month. Choose Chative if you value free plan with unlimited messages and sees order history inside chats.