kitio.aiLiveChat vs HelperHat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and HelperHat starts at $20/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- One-line website install
- Learns from your site
- Human handoff
- Chat translation
- Web, iOS and Android apps
| Feature | LiveChat | HelperHat |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | AI live chat support that learns from your website |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | $20/mo |
| Free plan | No, 14-day trial | No, 30-day trial |
| Made by | Text | HelperHat |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and HelperHat starts at $20/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
1 plan
Universal
$20/mo
- First month free
- 1,000 AI messages per month
- Unlimited team members
- Unlimited live-agent messages
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
HelperHat
- No per-seat fees for team members
- Automatic sync of website content
- Simple single-plan pricing
- AI messages beyond 1,000 cost extra
- Only one plan is offered
- Knowledge files limited to 100 per business
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose HelperHat if you want:
- No per-seat fees for team members
- Automatic sync of website content
- Simple single-plan pricing
Watch out: ai messages beyond 1,000 cost extra.
LiveChat vs HelperHat FAQ
What is the difference between LiveChat and HelperHat?
LiveChat: Website live chat software with AI reply suggestions and chatbots. HelperHat: AI live chat support that learns from your website. Both are customer support tools.
Is LiveChat or HelperHat cheaper?
LiveChat starts at See pricing page and HelperHat starts at $20/mo. Check both pricing pages for current plans.
Do LiveChat and HelperHat have free plans?
LiveChat: No, 14-day trial. HelperHat: No, 30-day trial.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes HelperHat?
HelperHat is made by HelperHat.
Which should I choose, LiveChat or HelperHat?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose HelperHat if you value no per-seat fees for team members and automatic sync of website content.