kitio.aiSupport Board vs Engati
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Support Board starts at $49 one-time and Engati starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Live chat with human agents
- OpenAI chatbot
- Ticketing
- WhatsApp and Messenger apps
- WooCommerce integration
- Cloud or self-hosted
- WhatsApp and Instagram chatbots
- Voice AI agents
- eSenseGPT bot training
- Live chat inbox
- Marketing campaigns
- Shopify chatbot
| Feature | Support Board | Engati |
|---|---|---|
| Best for | Live chat and OpenAI chatbot for WordPress, PHP or the cloud | Conversational AI for WhatsApp, voice, web chat and Instagram |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | $49 one-time | See pricing page |
| Free plan | No | No, 7-day trial |
| Made by | Support Board | Engati |
| Based in | – | India |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Support Board starts at $49 one-time and Engati starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Cloud
From $5/mo
- Instant setup
- Apps included
- Premium support
PHP
$49 one-time
- Lifetime license and updates
- 6 months premium support
- Apps sold separately
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Support Board
- One-time license for self-hosting
- Cloud plan from $5 a month
- Many messaging and e-commerce apps
- Self-hosted apps cost extra
- Setup on your server needs PHP skills
- Interface can feel dated
Engati
- Covers many messaging channels
- Low-code bot builder
- Trial without a credit card
- Multilingual conversations
- WhatsApp messaging costs are separate
- Plan prices not listed in the evidence
- Broad feature set takes time to learn
Which one should you choose?
Choose Support Board if you want:
- One-time license for self-hosting
- Cloud plan from $5 a month
- Many messaging and e-commerce apps
Watch out: self-hosted apps cost extra.
Choose Engati if you want:
- Covers many messaging channels
- Low-code bot builder
- Trial without a credit card
Watch out: whatsapp messaging costs are separate.
Support Board vs Engati FAQ
What is the difference between Support Board and Engati?
Support Board: Live chat and OpenAI chatbot for WordPress, PHP or the cloud. Engati: Conversational AI for WhatsApp, voice, web chat and Instagram. Both are customer support tools.
Is Support Board or Engati cheaper?
Support Board starts at $49 one-time and Engati starts at See pricing page. Check both pricing pages for current plans.
Do Support Board and Engati have free plans?
Support Board: No. Engati: No, 7-day trial.
Who makes Support Board?
Support Board is made by Support Board.
Who makes Engati?
Engati is made by Engati, based in India.
Which should I choose, Support Board or Engati?
Choose Support Board if you value one-time license for self-hosting and cloud plan from $5 a month. Choose Engati if you value covers many messaging channels and low-code bot builder.