kitio.aiSmartsupp vs Wasapi
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Smartsupp starts at See pricing page and Wasapi starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Mira AI agent
- AI reply assistant with translation
- Multichannel inbox
- Chatbot flows
- MCP and API access
- Mobile SDK
- Multi-agent WhatsApp inbox
- AI chatbots and assistants
- Sales funnels
- Bulk messaging campaigns
- Instagram and Messenger
- MCP connection for your AI
| Feature | Smartsupp | Wasapi |
|---|---|---|
| Best for | Live chat and Mira AI shopping assistant for online stores | Shared WhatsApp inbox with AI chatbots for sales and support teams |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | No, trial available |
| Made by | Smartsupp | Wasapi |
| Based in | Czechia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Smartsupp starts at See pricing page and Wasapi starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Free
Free
- 25 conversations per month
- Live chat, WhatsApp and Messenger
- 14-day chat history
Mira AI Agent
$16/mo billed yearly
- 100 conversations per month
- One website
- Handover to human agent
Solo
$17/mo billed yearly
- Email inbox connection
- Basic automated messages
- 50 AI reply assists per month
Plus
$25/mo billed yearly
- Automated chatbot workflows
- MCP and API access
- 250 AI reply assists per month
Expert
$83/mo billed yearly
- Premium support
- 500 AI reply assists per month
Ultimate
From $280/mo
- Custom limits and setup
- Dedicated account manager
- API and data exports
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smartsupp
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
- Human handover built in
- Free plan caps at 25 conversations a month
- AI agent is billed separately
- Listed prices assume annual billing
Wasapi
- Several WhatsApp lines in one inbox
- Supervisor view of every chat
- Bots handle repetitive questions
- Site and interface are Spanish only
- Prices not shown on the homepage
- AI is one part of a broader inbox tool
Which one should you choose?
Choose Smartsupp if you want:
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
Watch out: free plan caps at 25 conversations a month.
Choose Wasapi if you want:
- Several WhatsApp lines in one inbox
- Supervisor view of every chat
- Bots handle repetitive questions
Watch out: site and interface are spanish only.
Smartsupp vs Wasapi FAQ
What is the difference between Smartsupp and Wasapi?
Smartsupp: Live chat and Mira AI shopping assistant for online stores. Wasapi: Shared WhatsApp inbox with AI chatbots for sales and support teams. Both are customer support tools.
Is Smartsupp or Wasapi cheaper?
Smartsupp starts at See pricing page and Wasapi starts at See pricing page. Check both pricing pages for current plans.
Do Smartsupp and Wasapi have free plans?
Smartsupp: Yes. Wasapi: No, trial available.
Who makes Smartsupp?
Smartsupp is made by Smartsupp, based in Czechia.
Who makes Wasapi?
Wasapi is made by Wasapi.
Which should I choose, Smartsupp or Wasapi?
Choose Smartsupp if you value free plan includes chat, whatsapp and messenger and ai replies translate messages. Choose Wasapi if you value several whatsapp lines in one inbox and supervisor view of every chat.