kitio.aiSmartsupp vs Swiftsell
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Smartsupp starts at See pricing page and Swiftsell starts at $99/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Mira AI agent
- AI reply assistant with translation
- Multichannel inbox
- Chatbot flows
- MCP and API access
- Mobile SDK
- WhatsApp AI agents
- Voice AI calls
- MCP workspace setup
- Batch calling and campaigns
- Live agent console
- AI knowledge base
| Feature | Smartsupp | Swiftsell |
|---|---|---|
| Best for | Live chat and Mira AI shopping assistant for online stores | AI voice and WhatsApp agents you configure through Claude or ChatGPT |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | $99/mo |
| Free plan | Yes | Yes |
| Made by | Smartsupp | Swiftsell |
| Based in | Czechia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Smartsupp starts at See pricing page and Swiftsell starts at $99/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Free
Free
- 25 conversations per month
- Live chat, WhatsApp and Messenger
- 14-day chat history
Mira AI Agent
$16/mo billed yearly
- 100 conversations per month
- One website
- Handover to human agent
Solo
$17/mo billed yearly
- Email inbox connection
- Basic automated messages
- 50 AI reply assists per month
Plus
$25/mo billed yearly
- Automated chatbot workflows
- MCP and API access
- 250 AI reply assists per month
Expert
$83/mo billed yearly
- Premium support
- 500 AI reply assists per month
Ultimate
From $280/mo
- Custom limits and setup
- Dedicated account manager
- API and data exports
2 plans
Free
Free
- 1 WhatsApp Business API account
- 60 voice minutes per month
- 500 conversations, lifetime
- 1 user seat
Pro
$99/mo
- 3 WhatsApp Business accounts
- 300 voice minutes, then $0.08/min
- Up to 10,000 contacts
- Batch calling and campaigns
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smartsupp
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
- Human handover built in
- Free plan caps at 25 conversations a month
- AI agent is billed separately
- Listed prices assume annual billing
Swiftsell
- Set up through plain-language prompts
- Covers both WhatsApp and phone
- Free plan available to start
- Free plan has a lifetime cap of 500 conversations
- Voice minutes are capped per month
- Needs WhatsApp Business API accounts
Which one should you choose?
Choose Smartsupp if you want:
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
Watch out: free plan caps at 25 conversations a month.
Choose Swiftsell if you want:
- Set up through plain-language prompts
- Covers both WhatsApp and phone
- Free plan available to start
Watch out: free plan has a lifetime cap of 500 conversations.
Smartsupp vs Swiftsell FAQ
What is the difference between Smartsupp and Swiftsell?
Smartsupp: Live chat and Mira AI shopping assistant for online stores. Swiftsell: AI voice and WhatsApp agents you configure through Claude or ChatGPT. Both are customer support tools.
Is Smartsupp or Swiftsell cheaper?
Smartsupp starts at See pricing page and Swiftsell starts at $99/mo. Check both pricing pages for current plans.
Do Smartsupp and Swiftsell have free plans?
Smartsupp: Yes. Swiftsell: Yes.
Who makes Smartsupp?
Smartsupp is made by Smartsupp, based in Czechia.
Who makes Swiftsell?
Swiftsell is made by Swiftsell.
Which should I choose, Smartsupp or Swiftsell?
Choose Smartsupp if you value free plan includes chat, whatsapp and messenger and ai replies translate messages. Choose Swiftsell if you value set up through plain-language prompts and covers both whatsapp and phone.