kitio.aiHaptik vs Swiftsell
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Haptik starts at See pricing page and Swiftsell starts at $99/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Agent Studio
- AI voice agents
- WhatsApp and RCS messaging
- Agent co-pilot for human staff
- Conversation analytics
- 100+ languages
- WhatsApp AI agents
- Voice AI calls
- MCP workspace setup
- Batch calling and campaigns
- Live agent console
- AI knowledge base
| Feature | Haptik | Swiftsell |
|---|---|---|
| Best for | Enterprise conversational AI agents for support, sales and voice | AI voice and WhatsApp agents you configure through Claude or ChatGPT |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | $99/mo |
| Free plan | No | Yes |
| Made by | Jio Haptik Technologies | Swiftsell |
| Based in | India | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Haptik starts at See pricing page and Swiftsell starts at $99/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Free
Free
- 1 WhatsApp Business API account
- 60 voice minutes per month
- 500 conversations, lifetime
- 1 user seat
Pro
$99/mo
- 3 WhatsApp Business accounts
- 300 voice minutes, then $0.08/min
- Up to 10,000 contacts
- Batch calling and campaigns
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Haptik
- Covers chat, messaging apps and phone
- Multilingual voice agents
- Includes tools for human agents too
- No public pricing
- Geared to large enterprises
- Setup usually involves sales and services
Swiftsell
- Set up through plain-language prompts
- Covers both WhatsApp and phone
- Free plan available to start
- Free plan has a lifetime cap of 500 conversations
- Voice minutes are capped per month
- Needs WhatsApp Business API accounts
Which one should you choose?
Choose Haptik if you want:
- Covers chat, messaging apps and phone
- Multilingual voice agents
- Includes tools for human agents too
Watch out: no public pricing.
Choose Swiftsell if you want:
- Set up through plain-language prompts
- Covers both WhatsApp and phone
- Free plan available to start
Watch out: free plan has a lifetime cap of 500 conversations.
Haptik vs Swiftsell FAQ
What is the difference between Haptik and Swiftsell?
Haptik: Enterprise conversational AI agents for support, sales and voice. Swiftsell: AI voice and WhatsApp agents you configure through Claude or ChatGPT. Both are customer support tools.
Is Haptik or Swiftsell cheaper?
Haptik starts at See pricing page and Swiftsell starts at $99/mo. Check both pricing pages for current plans.
Do Haptik and Swiftsell have free plans?
Haptik: No. Swiftsell: Yes.
Who makes Haptik?
Haptik is made by Jio Haptik Technologies, based in India.
Who makes Swiftsell?
Swiftsell is made by Swiftsell.
Which should I choose, Haptik or Swiftsell?
Choose Haptik if you value covers chat, messaging apps and phone and multilingual voice agents. Choose Swiftsell if you value set up through plain-language prompts and covers both whatsapp and phone.