kitio.aiSmartsupp vs Popcorn AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Smartsupp starts at See pricing page and Popcorn AI starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Mira AI agent
- AI reply assistant with translation
- Multichannel inbox
- Chatbot flows
- MCP and API access
- Mobile SDK
- WhatsApp sales agent
- Catalog and policy knowledge
- Order tracking
- Lead scoring
- Human handover inbox
| Feature | Smartsupp | Popcorn AI |
|---|---|---|
| Best for | Live chat and Mira AI shopping assistant for online stores | AI agents that sell and support customers on WhatsApp |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | No, trial available |
| Made by | Smartsupp | Popcorn AI |
| Based in | Czechia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Smartsupp starts at See pricing page and Popcorn AI starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Free
Free
- 25 conversations per month
- Live chat, WhatsApp and Messenger
- 14-day chat history
Mira AI Agent
$16/mo billed yearly
- 100 conversations per month
- One website
- Handover to human agent
Solo
$17/mo billed yearly
- Email inbox connection
- Basic automated messages
- 50 AI reply assists per month
Plus
$25/mo billed yearly
- Automated chatbot workflows
- MCP and API access
- 250 AI reply assists per month
Expert
$83/mo billed yearly
- Premium support
- 500 AI reply assists per month
Ultimate
From $280/mo
- Custom limits and setup
- Dedicated account manager
- API and data exports
3 plans
Cheese
$239/mo billed annually
- 4,000 credits per month
- Shopify integration
- Inbox with handover
Caramel
$479/mo billed annually
- 10,000+ credits per month
- High-volume operations
Enterprise
Contact sales
- 100K+ credits per month
- Full API access
- Custom integrations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smartsupp
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
- Human handover built in
- Free plan caps at 25 conversations a month
- AI agent is billed separately
- Listed prices assume annual billing
Popcorn AI
- Live demo built from your store
- Handles sales and support together
- Shopify, Salla and Zid support
- Expensive for small shops
- Shown prices are billed annually
- Focused only on WhatsApp
Which one should you choose?
Choose Smartsupp if you want:
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
Watch out: free plan caps at 25 conversations a month.
Choose Popcorn AI if you want:
- Live demo built from your store
- Handles sales and support together
- Shopify, Salla and Zid support
Watch out: expensive for small shops.
Smartsupp vs Popcorn AI FAQ
What is the difference between Smartsupp and Popcorn AI?
Smartsupp: Live chat and Mira AI shopping assistant for online stores. Popcorn AI: AI agents that sell and support customers on WhatsApp. Both are customer support tools.
Is Smartsupp or Popcorn AI cheaper?
Smartsupp starts at See pricing page and Popcorn AI starts at See pricing page. Check both pricing pages for current plans.
Do Smartsupp and Popcorn AI have free plans?
Smartsupp: Yes. Popcorn AI: No, trial available.
Who makes Smartsupp?
Smartsupp is made by Smartsupp, based in Czechia.
Who makes Popcorn AI?
Popcorn AI is made by Popcorn AI.
Which should I choose, Smartsupp or Popcorn AI?
Choose Smartsupp if you value free plan includes chat, whatsapp and messenger and ai replies translate messages. Choose Popcorn AI if you value live demo built from your store and handles sales and support together.