respond.io vs Popcorn AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. respond.io starts at See pricing page and Popcorn AI starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Unified team inbox
- AI agents for chat
- WhatsApp Business calling
- Lead routing
- Broadcast campaigns
- CSAT and NPS surveys
- WhatsApp sales agent
- Catalog and policy knowledge
- Order tracking
- Lead scoring
- Human handover inbox
| Feature | respond.io | Popcorn AI |
|---|---|---|
| Best for | Customer conversation platform with AI agents for WhatsApp and social | AI agents that sell and support customers on WhatsApp |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, trial available | No, trial available |
| Made by | respond.io | Popcorn AI |
| Based in | Malaysia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
respond.io starts at See pricing page and Popcorn AI starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Cheese
$239/mo billed annually
- 4,000 credits per month
- Shopify integration
- Inbox with handover
Caramel
$479/mo billed annually
- 10,000+ credits per month
- High-volume operations
Enterprise
Contact sales
- 100K+ credits per month
- Full API access
- Custom integrations
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
respond.io
- Strong WhatsApp support
- Covers sales and support in one inbox
- Interface in many languages
- No free plan, trial only
- Messaging fees from Meta come on top
- Best suited to messaging-heavy B2C teams
Popcorn AI
- Live demo built from your store
- Handles sales and support together
- Shopify, Salla and Zid support
- Expensive for small shops
- Shown prices are billed annually
- Focused only on WhatsApp
Which one should you choose?
Choose respond.io if you want:
- Strong WhatsApp support
- Covers sales and support in one inbox
- Interface in many languages
Watch out: no free plan, trial only.
Choose Popcorn AI if you want:
- Live demo built from your store
- Handles sales and support together
- Shopify, Salla and Zid support
Watch out: expensive for small shops.
respond.io vs Popcorn AI FAQ
What is the difference between respond.io and Popcorn AI?
respond.io: Customer conversation platform with AI agents for WhatsApp and social. Popcorn AI: AI agents that sell and support customers on WhatsApp. Both are customer support tools.
Is respond.io or Popcorn AI cheaper?
respond.io starts at See pricing page and Popcorn AI starts at See pricing page. Check both pricing pages for current plans.
Do respond.io and Popcorn AI have free plans?
respond.io: No, trial available. Popcorn AI: No, trial available.
Who makes respond.io?
respond.io is made by respond.io, based in Malaysia.
Who makes Popcorn AI?
Popcorn AI is made by Popcorn AI.
Which should I choose, respond.io or Popcorn AI?
Choose respond.io if you value strong whatsapp support and covers sales and support in one inbox. Choose Popcorn AI if you value live demo built from your store and handles sales and support together.