kitio.aiSmartsupp vs HiJiffy
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Smartsupp starts at See pricing page and HiJiffy starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Mira AI agent
- AI reply assistant with translation
- Multichannel inbox
- Chatbot flows
- MCP and API access
- Mobile SDK
- Booking Assistant AI
- Virtual Concierge AI
- Webchat, WhatsApp and OTA inbox
- Generative AI chatbot
- PMS and CRM integrations
- Multi-property management
| Feature | Smartsupp | HiJiffy |
|---|---|---|
| Best for | Live chat and Mira AI shopping assistant for online stores | AI guest communications and booking assistant for hotels |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | No |
| Made by | Smartsupp | HiJiffy |
| Based in | Czechia | Portugal |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Smartsupp starts at See pricing page and HiJiffy starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Free
Free
- 25 conversations per month
- Live chat, WhatsApp and Messenger
- 14-day chat history
Mira AI Agent
$16/mo billed yearly
- 100 conversations per month
- One website
- Handover to human agent
Solo
$17/mo billed yearly
- Email inbox connection
- Basic automated messages
- 50 AI reply assists per month
Plus
$25/mo billed yearly
- Automated chatbot workflows
- MCP and API access
- 250 AI reply assists per month
Expert
$83/mo billed yearly
- Premium support
- 500 AI reply assists per month
Ultimate
From $280/mo
- Custom limits and setup
- Dedicated account manager
- API and data exports
3 plans
Basic
From $109/mo
- 25 standard FAQ topics
- 3 languages
- Booking engine link
- Setup fee per 5 properties
Pro
From $179/mo
- Generative AI chatbot
- Unlimited knowledge topics
- 132 languages
- Booking engine and CRM integration
Full Customer Journey
From $359/mo
- AI digital concierge
- PMS and CRM integration
- WhatsApp to SMS fallback
- Unlimited interactions
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smartsupp
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
- Human handover built in
- Free plan caps at 25 conversations a month
- AI agent is billed separately
- Listed prices assume annual billing
HiJiffy
- Built specifically for hotels
- Covers OTA and WhatsApp messages
- Up to 132 languages on higher plans
- Setup fees on every plan
- Basic plan limited to 25 FAQ topics
- Price depends on room count
Which one should you choose?
Choose Smartsupp if you want:
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
Watch out: free plan caps at 25 conversations a month.
Choose HiJiffy if you want:
- Built specifically for hotels
- Covers OTA and WhatsApp messages
- Up to 132 languages on higher plans
Watch out: setup fees on every plan.
Smartsupp vs HiJiffy FAQ
What is the difference between Smartsupp and HiJiffy?
Smartsupp: Live chat and Mira AI shopping assistant for online stores. HiJiffy: AI guest communications and booking assistant for hotels. Both are customer support tools.
Is Smartsupp or HiJiffy cheaper?
Smartsupp starts at See pricing page and HiJiffy starts at See pricing page. Check both pricing pages for current plans.
Do Smartsupp and HiJiffy have free plans?
Smartsupp: Yes. HiJiffy: No.
Who makes Smartsupp?
Smartsupp is made by Smartsupp, based in Czechia.
Who makes HiJiffy?
HiJiffy is made by HiJiffy, based in Portugal.
Which should I choose, Smartsupp or HiJiffy?
Choose Smartsupp if you value free plan includes chat, whatsapp and messenger and ai replies translate messages. Choose HiJiffy if you value built specifically for hotels and covers ota and whatsapp messages.