kitio.aiHiJiffy vs Zipchat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. HiJiffy starts at See pricing page and Zipchat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Booking Assistant AI
- Virtual Concierge AI
- Webchat, WhatsApp and OTA inbox
- Generative AI chatbot
- PMS and CRM integrations
- Multi-property management
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
| Feature | HiJiffy | Zipchat |
|---|---|---|
| Best for | AI guest communications and booking assistant for hotels | AI agent for e-commerce sales and support on chat, WhatsApp and social |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No, 7-day trial |
| Made by | HiJiffy | Zipchat |
| Based in | Portugal | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
HiJiffy starts at See pricing page and Zipchat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Basic
From $109/mo
- 25 standard FAQ topics
- 3 languages
- Booking engine link
- Setup fee per 5 properties
Pro
From $179/mo
- Generative AI chatbot
- Unlimited knowledge topics
- 132 languages
- Booking engine and CRM integration
Full Customer Journey
From $359/mo
- AI digital concierge
- PMS and CRM integration
- WhatsApp to SMS fallback
- Unlimited interactions
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
HiJiffy
- Built specifically for hotels
- Covers OTA and WhatsApp messages
- Up to 132 languages on higher plans
- Setup fees on every plan
- Basic plan limited to 25 FAQ topics
- Price depends on room count
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Which one should you choose?
Choose HiJiffy if you want:
- Built specifically for hotels
- Covers OTA and WhatsApp messages
- Up to 132 languages on higher plans
Watch out: setup fees on every plan.
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
HiJiffy vs Zipchat FAQ
What is the difference between HiJiffy and Zipchat?
HiJiffy: AI guest communications and booking assistant for hotels. Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Both are customer support tools.
Is HiJiffy or Zipchat cheaper?
HiJiffy starts at See pricing page and Zipchat starts at See pricing page. Check both pricing pages for current plans.
Do HiJiffy and Zipchat have free plans?
HiJiffy: No. Zipchat: No, 7-day trial.
Who makes HiJiffy?
HiJiffy is made by HiJiffy, based in Portugal.
Who makes Zipchat?
Zipchat is made by Zipchat.
Which should I choose, HiJiffy or Zipchat?
Choose HiJiffy if you value built specifically for hotels and covers ota and whatsapp messages. Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan.