kitio.aiSmartsupp vs AiChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Smartsupp starts at See pricing page and AiChat starts at $37/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Mira AI agent
- AI reply assistant with translation
- Multichannel inbox
- Chatbot flows
- MCP and API access
- Mobile SDK
- AVA AI agent
- Omnichannel messaging
- Shopify integration
- Voice AI
- Broadcast campaigns
- Knowledge base from crawled pages
| Feature | Smartsupp | AiChat |
|---|---|---|
| Best for | Live chat and Mira AI shopping assistant for online stores | AI chatbots for support and sales on web, WhatsApp and social apps |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | $37/mo |
| Free plan | Yes | Yes |
| Made by | Smartsupp | AiChat |
| Based in | Czechia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Smartsupp starts at See pricing page and AiChat starts at $37/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Free
Free
- 25 conversations per month
- Live chat, WhatsApp and Messenger
- 14-day chat history
Mira AI Agent
$16/mo billed yearly
- 100 conversations per month
- One website
- Handover to human agent
Solo
$17/mo billed yearly
- Email inbox connection
- Basic automated messages
- 50 AI reply assists per month
Plus
$25/mo billed yearly
- Automated chatbot workflows
- MCP and API access
- 250 AI reply assists per month
Expert
$83/mo billed yearly
- Premium support
- 500 AI reply assists per month
Ultimate
From $280/mo
- Custom limits and setup
- Dedicated account manager
- API and data exports
4 plans
Free
Free
- 50 conversation credits
- 1 agent seat
Solo
$37/mo
- 200 conversation credits
- AVA AI agent
- 1 website widget
- 50 crawled pages
Team
$149/mo
- 800 conversation credits
- 3 agent seats
- REST API and multilingual
Enterprise
Contact sales
- Custom crawl and upload limits
- More AI models
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smartsupp
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
- Human handover built in
- Free plan caps at 25 conversations a month
- AI agent is billed separately
- Listed prices assume annual billing
AiChat
- Free plan with no credit card
- Covers Asian apps like LINE and KakaoTalk
- Credits cover whole 24-hour sessions
- Free plan has only 50 credits
- Multilingual support needs the Team plan
- Crawl and document limits on lower plans
Which one should you choose?
Choose Smartsupp if you want:
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
Watch out: free plan caps at 25 conversations a month.
Choose AiChat if you want:
- Free plan with no credit card
- Covers Asian apps like LINE and KakaoTalk
- Credits cover whole 24-hour sessions
Watch out: free plan has only 50 credits.
Smartsupp vs AiChat FAQ
What is the difference between Smartsupp and AiChat?
Smartsupp: Live chat and Mira AI shopping assistant for online stores. AiChat: AI chatbots for support and sales on web, WhatsApp and social apps. Both are customer support tools.
Is Smartsupp or AiChat cheaper?
Smartsupp starts at See pricing page and AiChat starts at $37/mo. Check both pricing pages for current plans.
Do Smartsupp and AiChat have free plans?
Smartsupp: Yes. AiChat: Yes.
Who makes Smartsupp?
Smartsupp is made by Smartsupp, based in Czechia.
Who makes AiChat?
AiChat is made by AiChat.
Which should I choose, Smartsupp or AiChat?
Choose Smartsupp if you value free plan includes chat, whatsapp and messenger and ai replies translate messages. Choose AiChat if you value free plan with no credit card and covers asian apps like line and kakaotalk.