kitio.aiZipchat vs AiChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and AiChat starts at $37/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- AVA AI agent
- Omnichannel messaging
- Shopify integration
- Voice AI
- Broadcast campaigns
- Knowledge base from crawled pages
| Feature | Zipchat | AiChat |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | AI chatbots for support and sales on web, WhatsApp and social apps |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $37/mo |
| Free plan | No, 7-day trial | Yes |
| Made by | Zipchat | AiChat |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Zipchat starts at See pricing page and AiChat starts at $37/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
4 plans
Free
Free
- 50 conversation credits
- 1 agent seat
Solo
$37/mo
- 200 conversation credits
- AVA AI agent
- 1 website widget
- 50 crawled pages
Team
$149/mo
- 800 conversation credits
- 3 agent seats
- REST API and multilingual
Enterprise
Contact sales
- Custom crawl and upload limits
- More AI models
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
AiChat
- Free plan with no credit card
- Covers Asian apps like LINE and KakaoTalk
- Credits cover whole 24-hour sessions
- Free plan has only 50 credits
- Multilingual support needs the Team plan
- Crawl and document limits on lower plans
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose AiChat if you want:
- Free plan with no credit card
- Covers Asian apps like LINE and KakaoTalk
- Credits cover whole 24-hour sessions
Watch out: free plan has only 50 credits.
Zipchat vs AiChat FAQ
What is the difference between Zipchat and AiChat?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. AiChat: AI chatbots for support and sales on web, WhatsApp and social apps. Both are customer support tools.
Is Zipchat or AiChat cheaper?
Zipchat starts at See pricing page and AiChat starts at $37/mo. Check both pricing pages for current plans.
Do Zipchat and AiChat have free plans?
Zipchat: No, 7-day trial. AiChat: Yes.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes AiChat?
AiChat is made by AiChat.
Which should I choose, Zipchat or AiChat?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose AiChat if you value free plan with no credit card and covers asian apps like line and kakaotalk.