kitio.aiSalesforce Sales Cloud vs Backstory
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Salesforce Sales Cloud starts at $25/mo and Backstory starts at See pricing page. Check both pricing pages for current plans.
Enterprise CRM for sales with built-in Agentforce AI agents
Free trial · $25/moAt a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Opportunity management
- Forecasting
- Agentforce agents
- Workflow automation
- AppExchange apps
- Activity capture
- Engagement scoring
- Deal inspection
- AI account plans
- MCP integration
| Feature | Salesforce Sales Cloud | Backstory |
|---|---|---|
| Best for | Enterprise CRM for sales with built-in Agentforce AI agents | Revenue intelligence built on captured sales activity data |
| Category | Sales | Sales |
| Pricing model | Free trial | Paid |
| Starting price | $25/mo | See pricing page |
| Free plan | No, 30-day trial | No |
| Made by | Salesforce | People.ai |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Salesforce Sales Cloud starts at $25/mo and Backstory starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Starter Suite
$25/mo
- Per user
- Out-of-the-box CRM
- Email and lead management
Pro Suite
$100/mo
- Per user, billed annually
- Forecasting and quoting
- Customizable CRM
Enterprise
$175/mo
- Per user, billed annually
- Advanced sales automation
- Pipeline inspection
Unlimited
$350/mo
- Per user, billed annually
- Premier support
- Full sandbox
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Salesforce Sales Cloud
- Highly customizable
- Huge app ecosystem
- Scales to any company size
- Expensive with add-ons
- Needs admins to run well
Backstory
- Very complete activity data
- Strong for large CRMs
- Works with AI assistants
- Enterprise-only pricing
- Does not run daily outreach
Which one should you choose?
Choose Salesforce Sales Cloud if you want:
- Highly customizable
- Huge app ecosystem
- Scales to any company size
Watch out: expensive with add-ons.
Choose Backstory if you want:
- Very complete activity data
- Strong for large CRMs
- Works with AI assistants
Watch out: enterprise-only pricing.
Salesforce Sales Cloud vs Backstory FAQ
What is the difference between Salesforce Sales Cloud and Backstory?
Salesforce Sales Cloud: Enterprise CRM for sales with built-in Agentforce AI agents. Backstory: Revenue intelligence built on captured sales activity data. Both are sales tools.
Is Salesforce Sales Cloud or Backstory cheaper?
Salesforce Sales Cloud starts at $25/mo and Backstory starts at See pricing page. Check both pricing pages for current plans.
Do Salesforce Sales Cloud and Backstory have free plans?
Salesforce Sales Cloud: No, 30-day trial. Backstory: No.
Who makes Salesforce Sales Cloud?
Salesforce Sales Cloud is made by Salesforce, based in United States.
Who makes Backstory?
Backstory is made by People.ai, based in United States.
Which should I choose, Salesforce Sales Cloud or Backstory?
Choose Salesforce Sales Cloud if you value highly customizable and huge app ecosystem. Choose Backstory if you value very complete activity data and strong for large crms.