kitio.aiMetaDialog vs Loris
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. MetaDialog starts at $29/mo and Loris starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Support bots trained on your docs
- Custom language models
- On-premises deployment
- Per-resolution billing
- Integrations
- Contact driver analysis
- Sentiment and resolution tracking
- Agent performance insights
- Coverage of AI-handled chats
- Contentsquare integration
| Feature | MetaDialog | Loris |
|---|---|---|
| Best for | AI support platform and custom language models trained on your data | Conversation intelligence for support chats, now part of Contentsquare |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | $29/mo | See pricing page |
| Free plan | No, trial available | No |
| Made by | MetaDialog Software Limited | Contentsquare |
| Based in | – | France |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
MetaDialog starts at $29/mo and Loris starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
StartUP
$29/mo
- Up to 500 dialogues per month
- $1.20 per resolved dialogue
- 1 bot
- 1,000 training documents
ScaleUP
$299/mo
- Unlimited dialogues
- $1.00 per resolved dialogue
- 3 bots
- Virtually unlimited documents
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
MetaDialog
- No setup fee or annual contract
- On-premises option for sensitive data
- Pay mainly for resolved dialogues
- Per-dialogue fees add to the base price
- Entry plan capped at 500 dialogues
- Few self-serve details beyond pricing
Loris
- Reviews both human and AI conversations
- Links support data to site behavior
- Finds automation opportunities
- Bundled into a larger platform
- Pricing for this module not listed
- Needs a help desk integration
Which one should you choose?
Choose MetaDialog if you want:
- No setup fee or annual contract
- On-premises option for sensitive data
- Pay mainly for resolved dialogues
Watch out: per-dialogue fees add to the base price.
Choose Loris if you want:
- Reviews both human and AI conversations
- Links support data to site behavior
- Finds automation opportunities
Watch out: bundled into a larger platform.
MetaDialog vs Loris FAQ
What is the difference between MetaDialog and Loris?
MetaDialog: AI support platform and custom language models trained on your data. Loris: Conversation intelligence for support chats, now part of Contentsquare. Both are customer support tools.
Is MetaDialog or Loris cheaper?
MetaDialog starts at $29/mo and Loris starts at See pricing page. Check both pricing pages for current plans.
Do MetaDialog and Loris have free plans?
MetaDialog: No, trial available. Loris: No.
Who makes MetaDialog?
MetaDialog is made by MetaDialog Software Limited.
Who makes Loris?
Loris is made by Contentsquare, based in France.
Which should I choose, MetaDialog or Loris?
Choose MetaDialog if you value no setup fee or annual contract and on-premises option for sensitive data. Choose Loris if you value reviews both human and ai conversations and links support data to site behavior.