CloudTalk vs Loris
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. CloudTalk starts at See pricing page and Loris starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI voice agents
- Parallel and power dialing
- AI call summaries and scoring
- Multilingual transcription
- Call flow designer and IVR
- CRM integrations
- Contact driver analysis
- Sentiment and resolution tracking
- Agent performance insights
- Coverage of AI-handled chats
- Contentsquare integration
| Feature | CloudTalk | Loris |
|---|---|---|
| Best for | Cloud call center with AI voice agents and call analytics | Conversation intelligence for support chats, now part of Contentsquare |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | No |
| Made by | CloudTalk | Contentsquare |
| Based in | Slovakia | France |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
CloudTalk starts at See pricing page and Loris starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
CloudTalk
- AI agents and human calling in one tool
- Dials up to 10 lines at once
- Unlimited US and Canada calls
- SOC 2, GDPR and HIPAA compliance
- Priced per user
- Voice agents are priced separately
- Prices shown in euros in the evidence
Loris
- Reviews both human and AI conversations
- Links support data to site behavior
- Finds automation opportunities
- Bundled into a larger platform
- Pricing for this module not listed
- Needs a help desk integration
Which one should you choose?
Choose CloudTalk if you want:
- AI agents and human calling in one tool
- Dials up to 10 lines at once
- Unlimited US and Canada calls
Watch out: priced per user.
Choose Loris if you want:
- Reviews both human and AI conversations
- Links support data to site behavior
- Finds automation opportunities
Watch out: bundled into a larger platform.
CloudTalk vs Loris FAQ
What is the difference between CloudTalk and Loris?
CloudTalk: Cloud call center with AI voice agents and call analytics. Loris: Conversation intelligence for support chats, now part of Contentsquare. Both are customer support tools.
Is CloudTalk or Loris cheaper?
CloudTalk starts at See pricing page and Loris starts at See pricing page. Check both pricing pages for current plans.
Do CloudTalk and Loris have free plans?
CloudTalk: No, 14-day trial. Loris: No.
Who makes CloudTalk?
CloudTalk is made by CloudTalk, based in Slovakia.
Who makes Loris?
Loris is made by Contentsquare, based in France.
Which should I choose, CloudTalk or Loris?
Choose CloudTalk if you value ai agents and human calling in one tool and dials up to 10 lines at once. Choose Loris if you value reviews both human and ai conversations and links support data to site behavior.