kitio.aiLiveChat vs Webapi.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Webapi.ai starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Knowledge base answers
- Dialogue scenarios
- API actions
- Multi-channel deployment
- Human agent inbox
- Bring your own AI pipeline
| Feature | LiveChat | Webapi.ai |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | Customer support AI agents that connect to your APIs |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | No, trial available |
| Made by | Text | AILabs Technologies |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and Webapi.ai starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Webapi.ai
- Agents can take actions through your APIs
- Imports Zendesk and Intercom help content
- Covers WhatsApp, Messenger and Telegram
- Pricing is not shown on the home page
- Setup involves writing scenarios and API calls
- Site text still has placeholder content
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Webapi.ai if you want:
- Agents can take actions through your APIs
- Imports Zendesk and Intercom help content
- Covers WhatsApp, Messenger and Telegram
Watch out: pricing is not shown on the home page.
LiveChat vs Webapi.ai FAQ
What is the difference between LiveChat and Webapi.ai?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Webapi.ai: Customer support AI agents that connect to your APIs. Both are customer support tools.
Is LiveChat or Webapi.ai cheaper?
LiveChat starts at See pricing page and Webapi.ai starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and Webapi.ai have free plans?
LiveChat: No, 14-day trial. Webapi.ai: No, trial available.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Webapi.ai?
Webapi.ai is made by AILabs Technologies.
Which should I choose, LiveChat or Webapi.ai?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Webapi.ai if you value agents can take actions through your apis and imports zendesk and intercom help content.