kitio.aiBestChat vs Webapi.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. BestChat starts at $10/mo and Webapi.ai starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI SmartBot for stores
- Product catalog learning
- AI reply writing
- AI Insights
- Shopify, Wix and WordPress apps
- Knowledge base answers
- Dialogue scenarios
- API actions
- Multi-channel deployment
- Human agent inbox
- Bring your own AI pipeline
| Feature | BestChat | Webapi.ai |
|---|---|---|
| Best for | Live chat with an AI SmartBot that learns your online store's products | Customer support AI agents that connect to your APIs |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $10/mo | See pricing page |
| Free plan | Yes | No, trial available |
| Made by | BestChat | AILabs Technologies |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
BestChat starts at $10/mo and Webapi.ai starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 80 AI chats per month
- 80 products learned
- 1 agent seat
Starter
$10/mo
- 300 AI chats per month
- 300 products learned
- 100 AI training items
Basic
$30/mo
- 1,000 AI chats per month
- No BestChat branding
- 3 agent seats
Growth
$60/mo
- 3,000 AI chats per month
- Unlimited training items
- 6 agent seats
Enterprise
$450/mo
- Unlimited AI chats
- Independent data model
- Tuning by data scientists
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
BestChat
- Free plan with AI chats
- Low entry price
- Works with popular store builders
- AI chat caps on every paid tier
- Branding stays on the cheapest plans
- Few details on the AI model used
Webapi.ai
- Agents can take actions through your APIs
- Imports Zendesk and Intercom help content
- Covers WhatsApp, Messenger and Telegram
- Pricing is not shown on the home page
- Setup involves writing scenarios and API calls
- Site text still has placeholder content
Which one should you choose?
Choose BestChat if you want:
- Free plan with AI chats
- Low entry price
- Works with popular store builders
Watch out: ai chat caps on every paid tier.
Choose Webapi.ai if you want:
- Agents can take actions through your APIs
- Imports Zendesk and Intercom help content
- Covers WhatsApp, Messenger and Telegram
Watch out: pricing is not shown on the home page.
BestChat vs Webapi.ai FAQ
What is the difference between BestChat and Webapi.ai?
BestChat: Live chat with an AI SmartBot that learns your online store's products. Webapi.ai: Customer support AI agents that connect to your APIs. Both are customer support tools.
Is BestChat or Webapi.ai cheaper?
BestChat starts at $10/mo and Webapi.ai starts at See pricing page. Check both pricing pages for current plans.
Do BestChat and Webapi.ai have free plans?
BestChat: Yes. Webapi.ai: No, trial available.
Who makes BestChat?
BestChat is made by BestChat.
Who makes Webapi.ai?
Webapi.ai is made by AILabs Technologies.
Which should I choose, BestChat or Webapi.ai?
Choose BestChat if you value free plan with ai chats and low entry price. Choose Webapi.ai if you value agents can take actions through your apis and imports zendesk and intercom help content.