Added Oct 29, 2026
Webapi.ai
Free trialCustomer support AI agents that connect to your APIs
What is Webapi.ai?
Webapi.ai builds chatbot agents that answer customer questions from your documents, follow scripted dialogue scenarios and call your APIs to do things like change bookings or cancel tickets. It is aimed at companies that want support automation across several channels.
You can feed it web pages, PDFs, docx and csv files or import Intercom and Zendesk knowledge bases, then write sample dialogs so the agent learns multi-step conversations. Actions include API calls and email notifications, and Pabbly, Zapier, Zendesk and Calendly integrations are built in.
Agents can be deployed on a website, Instagram, Facebook Messenger, WhatsApp, Telegram and Twilio SMS, with an inbox for human agents and statistics. You can also connect your own AI pipeline to use those channel features.
Features
- Knowledge base answers
- Dialogue scenarios
- API actions
- Multi-channel deployment
- Human agent inbox
- Bring your own AI pipeline
Tags
Releases
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Organization
AILabs Technologies
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- Not listed
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Pros and cons
Pros
- Agents can take actions through your APIs
- Imports Zendesk and Intercom help content
- Covers WhatsApp, Messenger and Telegram
Cons
- Pricing is not shown on the home page
- Setup involves writing scenarios and API calls
- Site text still has placeholder content
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Q&A
What is Webapi.ai?
Webapi.ai builds chatbot agents that answer customer questions from your documents, follow scripted dialogue scenarios and call your APIs to do things like change bookings or cancel tickets. It is aimed at companies that want support automation across several channels.
Which channels can a Webapi.ai agent run on?
Website, Instagram, Facebook Messenger, WhatsApp, Twilio WhatsApp, Telegram and Twilio SMS are listed.
Can it do more than answer questions?
Yes. Dialogue scenarios let it run actions such as API calls and email notifications, for example for bookings or ticket changes.
How much does Webapi.ai cost?
Webapi.ai is free trial.
Is there a free version of Webapi.ai?
No, but you can try it free before paying.
What are the main features of Webapi.ai?
Knowledge base answers, Dialogue scenarios, API actions, Multi-channel deployment, Human agent inbox, Bring your own AI pipeline.
Who makes Webapi.ai?
Webapi.ai is made by AILabs Technologies.
What are the best alternatives to Webapi.ai?
Popular alternatives include LiveChat, Zipchat, Molin AI.