kitio.aiLiveChat vs ChatHelp.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and ChatHelp.ai starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Embeddable website chat widget
- Training on site data and documents
- Live chat takeover
- Lead capture messages
- Private knowledge base
- Bring your own API keys
| Feature | LiveChat | ChatHelp.ai |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | Website chat widget and AI toolbox that runs on your own API keys |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | Yes |
| Made by | Text | ChatHelp.ai |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and ChatHelp.ai starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
ChatHelp.ai
- Free chat widget for your website
- Use your own OpenAI, Claude or Gemini keys
- Humans can take over a live chat
- Pricing details are not clear on the site
- Many of the promised tools are still marked as coming soon
- Setup help is mostly through Discord
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose ChatHelp.ai if you want:
- Free chat widget for your website
- Use your own OpenAI, Claude or Gemini keys
- Humans can take over a live chat
Watch out: pricing details are not clear on the site.
LiveChat vs ChatHelp.ai FAQ
What is the difference between LiveChat and ChatHelp.ai?
LiveChat: Website live chat software with AI reply suggestions and chatbots. ChatHelp.ai: Website chat widget and AI toolbox that runs on your own API keys. Both are customer support tools.
Is LiveChat or ChatHelp.ai cheaper?
LiveChat starts at See pricing page and ChatHelp.ai starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and ChatHelp.ai have free plans?
LiveChat: No, 14-day trial. ChatHelp.ai: Yes.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes ChatHelp.ai?
ChatHelp.ai is made by ChatHelp.ai.
Which should I choose, LiveChat or ChatHelp.ai?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose ChatHelp.ai if you value free chat widget for your website and use your own openai, claude or gemini keys.